Senior Application Support Engineer【Well Known Company】

東京都 派遣社員 年収 540万円 - 660万円 外資系企業 求人詳細を見る
This role delivers hands‑on L2 production application support, including incident resolution, root cause analysis, and minor enhancements for business‑critical systems. It requires strong frontend and backend expertise, effective stakeholder communication, and availability for on‑call support to ensure stable, high‑quality service.
  • English and Japanese Enviroment
  • Industry Leading Tech Consulting Company

企業情報

This opportunity is with a large organization in the Technology & Telecoms industry. The company is known for delivering advanced solutions and maintaining a strong presence in the market, making it an excellent environment for professionals seeking to grow their careers.

職務内容

  • Deliver L2 production application support, handling incidents, conducting root cause analysis, applying defect fixes, and implementing minor enhancements in SLA‑driven environments.
  • Support and maintain frontend and backend systems using technologies such as React, Next.js, JavaScript/TypeScript, Java, APIs, and cloud‑based infrastructure.
  • Communicate effectively with stakeholders through clear updates, documentation, status reporting, and timely issue escalation during critical support situations.
  • Participate in on‑call/P1 support, transition and knowledge‑transfer activities, and apply best practices to ensure stable, high‑quality application operations.

理想の人材

  • Business‑level Japanese proficiency (JLPT N2 or above), capable of supporting daily operations, documentation, and stakeholder communication.
  • Business‑level English proficiency, able to clearly communicate technical issues, status updates, and support documentation.
  • Ability to switch effectively between Japanese and English in operational and client‑facing support scenarios.
  • Strong written and verbal communication skills to produce clear reports, incident updates, and technical documentation in both languages.

条件・待遇

  • Collaborative work environment with opportunities for professional growth.
  • Bilingual work enviroment
  • Opportunity to join a well known company
コンタクト
Serina Miyazono
求人番号
JN-042026-6998648
電話
+81 3 6627 6130

求人情報

分野
IT
職種
アプリケーション・サポート
業界
IT・通信
勤務地
東京都
雇用形態
派遣社員
担当コンサルタント
Serina Miyazono
担当コンサルタントの電話番号
+81 3 6627 6130
求人番号
JN-042026-6998648
企業タイプ
外資系企業

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