Application Support Engineer【Full Remote】

東京都 派遣社員 時給 3,500円 - 5,000円 外資系企業 求人詳細を見る
This role provides Japanese-language application support, responding to customer inquiries, investigating technical issues, and collaborating with international teams in English. It requires strong communication skills, experience in technical support or development, and the ability to analyze and resolve complex application, platform, or integration-related problems.
  • Fully remote position!
  • Work in a globally known company!

企業情報

Our client is a global enterprise software provider that delivers a widely used cloud-based platform for digital workflows and enterprise operations. With a strong international presence and a collaborative, technology-driven culture, the company supports customers worldwide through advanced products and global support teams.

職務内容

  • Provide Japanese-language application support by handling customer inquiries through ticketing systems, calls, and online meetings.
  • Investigate, reproduce, and troubleshoot technical issues across application, platform, and integration layers.
  • Collaborate closely with international teams in English to analyze issues and drive resolution.
  • Document findings and solutions clearly while managing multiple cases in a fast-paced environment.

理想の人材

  • Business-level Japanese communication skills (reading and writing), with professional English proficiency, especially for reading and written communication.
  • Experience in technical support or software development, with the ability to troubleshoot and analyze complex technical issues.
  • Strong communication skills to work effectively with customers and international teams.
  • The ability to manage multiple tasks independently in a fast-paced, changing environment.

条件・待遇

  • Fully remote work setup for flexibility and convenience.
  • Join a well known company
  • Competitive Salary
コンタクト
Serina Miyazono
求人番号
JN-042026-6998672
電話
+81 3 6627 6130

求人情報

分野
IT
職種
アプリケーション・サポート
業界
IT・通信
勤務地
東京都
雇用形態
派遣社員
担当コンサルタント
Serina Miyazono
担当コンサルタントの電話番号
+81 3 6627 6130
求人番号
JN-042026-6998672
企業タイプ
外資系企業

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