- YokohamaPermanent¥6,000,000 - ¥8,000,000Foreign Multinational
Operation manager manages daily operations by responding to escalations from supervisors and coordinating with related departments and vendors. It is an in-house center and is responsible for achieving a higher performance than the vendor center.
Work for a pioneer contact center!
Promising career progression
Save Job View Job - OkinawaPermanentForeign Multinational
The contact center director will be responsible for the set up and continued operation with the support of the project team.
You will be responsible in building a new call center
Be based in Okinawa
Save Job View Job - OkinawaPermanent¥6,000,000 - ¥8,000,000Foreign Multinational
The operations manager will implement the right processes and practices across the organization. The specific duties include, formulating strategy, improving performance, procuring material and resources and securing compliance.
Work for multinational company
We offer relocation package
Save Job View Job - YokohamaPermanentForeign Multinational
Call Center Manager will serve by planning and implementing call center strategies and operations; improving systems and processes.
Be part of our growing team!
Work for a fun working insurtech company!
Save Job View Job - YokohamaPermanent¥8,000,000 - ¥15,000,000Foreign Multinational
- The Call Center Leader will manage the development, implementation and enhancement of call center systems, strategies and technologies. It also consists of developing strategic plans for communication and management for performance objectives.
Work for a multinational company
Promising career progression
Save Job View Job - NahaPermanent¥6,000,000 - ¥8,000,000Foreign Multinational
Operations Manager will be responsible for the management of a client inbound customer service, ensuring that the service provided achieves and exceeds contractual KPI goals.
Relocation Package is offered
Global company
Save Job View Job - YokohamaPermanent¥3,000,000 - ¥3,100,000Foreign Multinational
You will act as a liaison, provide services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.
Start working asap
Work in a friendly environment
Save Job View Job - Tokyo 23 WardsPermanent¥7,000,000 - ¥9,000,000Foreign Multinational
You will be the call center manager for Japan.
Be responsible for the call center
Report overseas
Save Job View Job - Tokyo 23 WardsPermanent¥6,000,000 - ¥7,700,000Foreign Multinational
You will use your powerful combination of business analysis skills, SalesForce expertise and demonstrable delivery and improvement experience in a CS environment, to set up for launch and to drive quality and efficiencies for their new CS operation.
Be responsible in building a new CS team (internal or outsourced)
Report to the head of CS Global Overseas
Save Job View Job - ChibaPermanent¥3,500,000 - ¥4,000,000Foreign Multinational
You will be in charge of supporting customers over phone and email as well as internal colleagues with trainings.
Occasionally night shift
Location Chiba
Save Job View Job - Tokyo 23 WardsPermanent¥2,300,000 - ¥2,400,000Foreign Multinational
The Quality Assurance will monitor and assess Advisors calls, identify training needs and provide constructive feedback.
Work from home
Work for one of the biggest outsourcing companies in the world
Save Job View Job - Tokyo 23 WardsPermanent¥5,000,000 - ¥6,000,000Foreign Multinational
Be responsible for the outsourced vendors.
Join a leading company
Use your language skills (Japanese / Chinese / English)
Save Job View Job - Tokyo 23 WardsPermanent¥4,000,000 - ¥5,500,000Foreign Multinational
You will be responsible for the call center trainers.
Work from home
Be a virtual call center training manager
Save Job View Job - Tokyo 23 WardsPermanent¥6,000,000 - ¥7,500,000Foreign Multinational
You will be responsible for delivering, planning and organizing training contents and materials of the customer service team.
You have experience delivering, planning and organizing training contents
You are interested in games
Save Job View Job - Tokyo 23 WardsPermanent¥6,000,000 - ¥8,000,000Foreign Multinational
You will be ensuring that the highest levels of customer service are delivered to their customers at all time and via every communication channel, as well as overseeing the customer service team's daily work.
You have experience managing several call center employees
You are interested in fashion
Save Job View Job - Tokyo 23 WardsPermanent¥5,500,000 - ¥6,000,000Foreign Multinational
電話、メールで受け取った医薬品やデバイス製品に関する問い合わせに正確かつ専門的に対応します。お客様の質問を分析し、クライアントが承認したリソースを使用して正確で簡潔な回答を作成し、規制に関するガイドラインに従ってデータベースにやり取りを記録します。
世界40カ国以上に拠点を持つ大手企業
社員同士の結びつきが強い
Save Job View Job - YokohamaPermanent¥3,000,000 - ¥3,100,000Foreign Multinational
ホストとゲストを繋ぐ架け橋になるコールセンターのお仕事です。「企業の顔」としてお客様からのお問い合わせに答え、ホスピタリティ溢れるサービスを提供していきます
アジア最大級のBPO企業です
インセンティブあり！
Save Job View Job - YokohamaPermanent¥4,000,000 - ¥6,000,000Foreign Multinational
外資系企業にてQuality assurance leadのお仕事！
外資系企業にてQuality assurance leadのお仕事！
応対品質やコールセンターでご経験のある方は是非ご連絡ください！
Save Job View Job - OsakaPermanentJapanese Corporate
コールセンターでの勤務経験を活かし、SVまたはマネージャーのポジションを担っていただきます。大規模なクライアントの案件を持ったり、大人数のマネジメントをする等、スキルアップにつながる様々なチャンスが用意されています。
経験を活かし、コールセンターのSV、マネージャーとして勤務いただけます（地方勤務含む）
BPOの大手企業という強みを活かして様々な多くの大手クライアントや規模感のある業務を担うことでスキルアップにもつながります。
View Job - Tokyo 23 WardsPermanent¥4,000,000 - ¥6,000,000Foreign Multinational
Workforce Specialist will manage the operational activities of the call center which includes forecasting, scheduling and ensuring staffing levels are sufficient to meet service and productivity goals
Work for a multinational company
Utilize your english language skills
Save Job View Job
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