NEW: Freight Forwarding, Customer Service - Logistics!

東京23区 外資系企業 年収 450万円 - 600万円 外資系企業 求人詳細を見る
We are seeking a diligent and detail-oriented individual for the role of Import Operations Customer Service. Responsible for managing the end-to-end customer support process for import operations via sea and/or air-from order placement to final delivery, the role requires prompt and accurate responses, acting as a key professional contact for a diverse range of clients.
  • A supportive and collaborative work environment in the Transport & Distribution
  • A well-established company culture that values dedication and teamwork.

企業情報

Our client is a global leader in transport and logistics, offering comprehensive supply chain solutions tailored to various industries and committed to excellence.

職務内容

Responsible for managing the end-to-end customer support process for import operations via sea and/or air-from order placement to final delivery. The role requires prompt and accurate responses, acting as a key professional contact for a diverse range of clients.

  • Manage import operations and ensure compliance with local and international regulations.
  • Provide excellent customer service, responding to queries and issues in a timely and professional manner.
  • Coordinate with stakeholders including carriers, customs, and clients to ensure smooth operations.
  • Prepare necessary documentation for import procedures.
  • Identify potential issues and implement preventative measures.

理想の人材

A successful candidate should possess the following qualifications in order to success in the role:

  • Working experience as customer service or operating in Freight Forward company
  • Experience handling Import operations
  • High business Japanese and English skills (mostly for written communication)

条件・待遇

  • A supportive and collaborative work environment in the Transport & Distribution industry.
  • A well-established company culture that values dedication and teamwork.
  • Great opportunities for career progression.
  • Partial remote work available
コンタクト
Davide Capretta
求人番号
JN-052025-6742552
電話
+81 3 6832 8675

求人情報

分野
カスタマーサービス
職種
インポート・エクスポート
業界
輸送・流通
勤務地
東京23区
雇用形態
正社員
担当コンサルタント
Davide Capretta
担当コンサルタントの電話番号
+81 3 6832 8675
求人番号
JN-052025-6742552
企業タイプ
外資系企業

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