カスタマーサービス分野マネージメントとサポートのカスタマーサービスの求人案件数

・フォーブスジャパンにも選出された次世代のエンジンメーカーとして成長中のグローバルトップメーカーでのカスタマーサービスという重要な役割を担えます。
・国内外の顧客、グローバル拠点との連携など、グローバルトップ企業ならではのダイナミックさを体感できます。

クライアントの"コンシェルジュデスク"の立ち上げに向けて業務の設計及び構築をしていただきます。

クライアントとの折衝、社内でのコミュニケーション、チームメンバーの採用、育成と様々な業務が要求されます。

Responsible to co-ordinate and oversee all hotel operations in the absence of the General Manager or designate during nights. The principal responsibility is safety and security of guests and ensuring the accurate and timely completion of the night audit function during the hours of 11pm - 7am.

As Customer Care Manager, you will be responsible for the customer care (supply chain side) which will include the leadership of the team as well as the entire order to cash process.

You will ensure that the customers is at the center of all key decision making processes and that an excellent customer satisfaction is delivered. Customers will need to have an unforgettable and rewarding experiences across all channels.

He/She will build and lead a team of Client Service Associates who will be the first line for all contacts from Online and Retail clients. The Japan Client Services Manager and his team will ensure that all types of client queries and requests are resolved quickly, satisfactorily, and to the highest standards of quality and at the same time, delivering a "One Brand" experience that reflects the values of the company.

As WFM manager, you are responsible for determining resource and space requirements for all teams dealing with customer contacts. You ensure that the shifts are aligned to customer demand and commercially viable, meeting service standards and excellent service.