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In this role you will be mandated to drive process improvements in customer service operations, providing oversight and direction for process optimization of order management. You will also be handling the inquiry management and communication with internal /external customers including outsourced day-to-day operations of the Japan business.
This position will be responsible for operations related to the company's reinsurance contracts, including communication with the Head Office, a good opportunity for those who want to utilize their language skills.
The CRM Coordinator will be in charge of analyzing customer data, understanding customer behaviors, and take actions that lead to improved business performance in the short and long term by coordinating and communicating with store teams and internal stakeholders.
You will be providing support (B2B) to accommodation partners (hotels, apartments, hostels, etc.) through inbound and outbound calls and emails.
This role involves creating efficient schedules, monitoring service levels, and collaborating with team leaders to optimise staff movements. The company operates on a global scale, with the chance to gain international experience and work in multicultural environments.
As a Junior Administrative Assistant/Secretary, you will play a vital role in supporting our administrative functions and ensuring smooth operations within our organization. This position offers an exciting opportunity for individuals with strong organizational skills, attention to detail, and a passion for contributing to the business.
This position will be the first point of contact supporting potential and existing clients in their day-to-day trading activities. This position will become familiar with the company's processes, products, and sales techniques per region. This is an integral position that will play a key role in the company's client acquisition and retention strategy.
Drive marketing strategy and preparation for the launch of new products and indications.
As a business analyst, you will be covering business analysis, operation support, as well as investigations to support different internal organisations(IT) projects.
This role will focus on the recruitment, career development, and the creation of a fulfilling workplace environment for retail employees to maximize their engagement and performance. This person will engage closely with business partners to lead the appropriate implementation of various HR systems.
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