カスタマーサービスの医療・ヘルスケアの求人

Are you passionate about optimizing healthcare operations and ensuring seamless service delivery? Our client, a leading global healthcare services provider, is looking for a Healthcare Operations Coordinator to join their dynamic team in Tokyo.

Coordinating Specialist for a medical company, mainly ensuring effective case management and optimal healthcare delivery.

Join a reputable global medical services company with a strong foundation and support system. Benefit from excellent training schemes and opportunities for professional development.

Join a reputable global medical services company with a strong foundation and support system. Benefit from excellent training schemes and opportunities for professional development.

We're seeking an Operations Manager based in Tokyo to lead a dedicated team facilitating healthcare service.The role require team performance monitoring, ensuring service excellence across several locations in the region.

Looking to make an impact in the healthcare sector? We seek a seasoned Communications Manager to drive the messaging for an international healthcare program, ensuring its benefits are well-communicated and fully utilized by participants.

医療プロフェッショナルや患者に高品質な製品とサービスを提供することを使命とする企業で受注業務のポジションです。

医療プロフェッショナルや患者に高品質な製品とサービスを提供することを使命とする企業で受注業務のポジションです。

オーダーマネジメントのマネージャーとしてSAPへの入力に関わる業務全般を担うポジションです。さらにマネージャーとして業務プロセスの再構築をリードしていく役割も担当していただきます

Seeking an experienced Strategic Communications Manager to lead the communication efforts for the rollout of a global healthcare program. This role offers the opportunity to make a significant impact by ensuring that vital program benefits are effectively communicated and understood by all stakeholders.

This role involves providing exceptional customer service and support to customers. If you are bilingual in English and Japanese (preferred but not required), have excellent communication skills, and thrive in a fast-paced environment, we want to hear from you!

Be part of the order services team to handle order operations and have the career opportunity to step up as the manager in the future.

In this role you will provide afersales care to the clients and customers. Your main focus is to schedule field-service engineers to provide repair support to the clients.

this role focuses on completing the task of processing orders and invoicing clients through SAP, as well as logging any customer data into Salesforce. Most of the customer interactions are through e-mail and not telephone which offers a layer of flexibility to this role allowing you to work from home most days each week.

This role involves being part of a team that provides support to customers, handling inquiries, resolving issues, and ensuring overall customer satisfaction. Your role likely includes coordinating with other departments like sales, technical support, and logistics to address customer needs efficiently. You may also be responsible for monitoring customer service metrics, training your team, and implementing strategies to improve service quality.

This role is responsible for providing exceptional customer service and support to clients, ensuring their needs are met in a timely and efficient manner. This role involves coordinating various customer service activities, handling inquiries, and collaborating with different departments to resolve issues and enhance customer satisfaction.

• Respond to customer inquiries and questions in English.
• Provide appropriate information to customers.

You will be in a team of 3 Customer Care members, and this team reports up to APAC in Singapore, so English will be used quite frequently for training and day-to-day internal communication. This position works closely with the sales team, so issuing the invoice, handling the administrative and customer duties through Salesforce will be part of your daily tasks (they are currently trying to localize SAP as well).

Order Management Manager is responsible for managing entire business processes of order entry into the client's ERP system (SAP) and related business processes.
This role is expected primarily to take care of smooth and stable operation management and continuous improvement of existing business processes.

This role will serve as the starting point for cooperation with each department in the supply chain, and take responsibility for handling business from order to delivery. This role will also focus on communicating with customers and other various stakeholders, as well as coming up with a plan to improve the efficiency of the team and processes.