- 東京23区正社員850万円 - 900万円外資系企業
He/She will build and lead a team of Client Service Associates who will be the first line for all contacts from Online and Retail clients. The Japan Client Services Manager and his team will ensure that all types of client queries and requests are resolved quickly, satisfactorily, and to the highest standards of quality and at the same time, delivering a "One Brand" experience that reflects the values of the company.
One of the biggest luxury companies in the world
Experienced candidates from the hospitality / retail
Customer service director in an American Billion-dollar Startup - Be one of the first members in Japan [15M JPY]東京23区正社員1200万円 - 1500万円外資系企業
As one of the first member in Japan, you will be responsible in helping to build the office in Tokyo. Your main responsibility will be starting the customer service center and think of the strategy how to operate it.
Help build the new office in Toyko
Billion-dollar startup company
- 東京23区正社員400万円 - 550万円外資系企業
You will be responsible for both Customer service and order management.
You have customer service and order management experience
You are fluent in English and have an advanced knowledge of Excel
Work as brand ambassador to promote the brand value. Respond to customer enquiries, solve problems and provide solutions.
World leading luxury retail brand
global working environment
- 東京23区正社員300万円 - 500万円外資系企業
As Customer Service Staff you will be responsible for all inquiries regarding broken products / repairs. Your main contacts will be boutique staff and wholesalers.
One of the biggest international fashion / luxury brands
back office customer service position
- 東京23区正社員500万円 - 900万円外資系企業
Reporting to Customer Service Manager, you will be responsible for monitoring and actively influencing the CS team's quality performance, making sure that the quality requirements in place are fulfilled and the goals consistently achieved.
You will also analyse advisors' quality results and performance in order to optimize processes and support their development, in partnership with the Quality TL and manager.
You are responsible for the quality of trainings of the Customer service team
You work for one of the most innovative IT and retail brands in the world
- 大阪府正社員500万円 - 600万円外資系企業
This position serves as first point of contact dealing directly with the customers to trouble-shoot and resolve issues, assist with installations, and identify and communicate business opportunities.
You are interested in Fashion and IT
Software company for the retail industry (a bit similar to Photoshop)
- 東京23区正社員350万円 - 500万円外資系企業
You will be responsible to telephone inquiries concerning watch and jewellery repairs.
You will be trained to get Watch knowledge
There is no over-time, no shift work, holidays are off
- 福岡県正社員300万円 - 450万円外資系企業
Are you customer focused, hardworking, goal orientated and looking for a career offering progression?
Our client is one of the most famous luxury brands in the world
You will be able to use English on a daily basis
- 東京23区正社員700万円 - 900万円外資系企業
You will be responsible of a current team of 20 Customer service Employees and will work together with the Head of Customer services on Strategy, KPI and escalated issues.
You love fashion and want to work in a company that offers a lot of flexibility
You have 5+ years experience as Customer Service manager
- 東京23区正社員500万円 - 900万円外資系企業
We are looking for Customer service team leaders from different industries to become Customer service trainer / Quality Assurance manager. You'll be responsible for the team's quality performance.
International company both active in IT and luxury
Great Culture: Flex time, max. 10h overtime, casual