- 東京23区正社員600万円 - 770万円外資系企業
You will use your powerful combination of business analysis skills, SalesForce expertise and demonstrable delivery and improvement experience in a CS environment, to set up for launch and to drive quality and efficiencies for their new CS operation.
Be responsible in building a new CS team (internal or outsourced)
Report to the head of CS Global Overseas
求人を保存 求人を見る - 東京23区正社員700万円 - 900万円外資系企業
You will be the call center manager for Japan.
Be responsible for the call center
Report overseas
求人を保存 求人を見る - 東京23区正社員600万円 - 1000万円外資系企業
- Will Lead the whole CS operations. Manage the whole team to be efficient and effective.
- Design the whole structure of the floor, Take information from the customers and report it to the HQ, take feedback from HQ and implement necessary actions.
Multinational Company!
Proven track record!
求人を保存 求人を見る - 東京23区正社員800万円 - 1200万円外資系企業
You will be responsible for overseeing compliance, staffing, technology and reporting programs.
Be responsible for an inhouse call centre
You will have career progression opportunities to Director
求人を保存 求人を見る - 東京23区正社員800万円 - 1000万円外資系企業
This role will be responsible for driving results and productivity of the Customer Service team through effective management and communication. You will be responsible for the Customer Service team in Japan office and will work closely with the Global Director of Customer Service and local Senior Manager of Customer Excellence on the strategy, KPIs and escalated issues.
Join a leading retail/IT company
Great work-life balance
求人を保存 求人を見る - 福岡市正社員600万円 - 800万円外資系企業
Operations Manager will be responsible for the management of a client inbound customer service, ensuring that the service provided achieves and exceeds contractual KPI goals.
Relocation Package is offered
Global company
求人を保存 求人を見る - 東京23区正社員700万円 - 820万円外資系企業
Be responsible of expanding the current CS team.
Be part of a growing team
Join a famous luxury brand
求人を保存 求人を見る - 横浜市正社員600万円 - 800万円外資系企業
The Contact Center Manager will lead the planning of new services and business improvements, process design, implementation planning, pilot operation progress management, and deployment to the vendor center in cooperation with related departments and vendors.
Work for a pioneer center in Yokohama!
Exciting career opportunities
求人を保存 求人を見る - 横浜市正社員700万円 - 1000万円外資系企業
My client is looking for a Customer Service Manager professional to join their growing organization and to successfully manage the third party vendor. Your role will focus on directly managing about 4 subordinates, and also improving the Call Center KPI's of the outsourced vendor.
Excellent salary and work-life balance
Opportunity to implement new areas for the team
求人を保存 求人を見る - 東京23区正社員500万円 - 800万円外資系企業
My client is looking for an experience customer service manager/supervisor to step in and support a small, but growing team of currently two members. The pervious customer service team was outsourced, but now will be shifting to have a customer service team directly in the office. This role will also help with a new CRM implementation project that will be happening later this year.
Excellent growth in Japan and Asia market
Be part of leading projects within Customer Service
求人を保存 求人を見る - 沖縄県正社員600万円 - 800万円外資系企業
The operations manager will implement the right processes and practices across the organization. The specific duties include, formulating strategy, improving performance, procuring material and resources and securing compliance.
Work for multinational company
We offer relocation package
求人を保存 求人を見る - 沖縄県正社員外資系企業
The contact center director will be responsible for the set up and continued operation with the support of the project team.
You will be responsible in building a new call center
Be based in Okinawa
求人を保存 求人を見る - 横浜市正社員外資系企業
Call Center Manager will serve by planning and implementing call center strategies and operations; improving systems and processes.
Be part of our growing team!
Work for a fun working insurtech company!
求人を保存 求人を見る - 東京23区正社員外資系企業
The successful candidate will be responsible in managing both operations process, embracing design, planning, control, performance improvement and operations strategy.
Global Business Services
Fun working environment
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東京23区正社員1000万円 - 1450万円外資系企業As the Head of Customer Experience Operations, you will be responsible for building, scaling and managing high performing support team.
You have experience working for a BPO or as CS director
Be part of the biggest Cryptocurrency trading platform
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横浜市正社員外資系企業The Operations Director will be responsible for a global main client and will lead and grow a team of customer support in Japan.
Be responsible of one of their global accounts
Be part of a growing BPO
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東京23区正社員1000万円 - 1600万円外資系企業As head of Customer service and customer experience, you will focus on problem resolution through data analytics and deliver outstanding operations outcomes, continuous process and product improvement.
Be one of the first employees in Japan
Build the CS strategy from scratch
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