- 東京23区正社員500万円 - 800万円外資系企業
My client is looking for an experience customer service manager/supervisor to step in and support a small, but growing team of currently two members. The pervious customer service team was outsourced, but now will be shifting to have a customer service team directly in the office. This role will also help with a new CRM implementation project that will be happening later this year.
Excellent growth in Japan and Asia market
Be part of leading projects within Customer Service
- Make the call center team contribute to company to improvement by running operation Japan to support IB in Japan and respond/answer for calls from customer.
- Improve customer satisfaction by improving call response performance.
Rewarding and Challenging job will be provided
Working with the professional team in the market to develop your skills
Head of Customer experience and customer service [Multinational Startup] - be one of the first employee in Japan - 15M東京23区正社員1000万円 - 1600万円外資系企業
As head of Customer service and customer experience, you will focus on problem resolution through data analytics and deliver outstanding operations outcomes, continuous process and product improvement.
Be one of the first employees in Japan
Build the CS strategy from scratch
- 横浜市正社員600万円 - 800万円外資系企業
The Contact Center Manager will lead the planning of new services and business improvements, process design, implementation planning, pilot operation progress management, and deployment to the vendor center in cooperation with related departments and vendors.
Work for a pioneer center in Yokohama!
Exciting career opportunities
- 福岡市正社員600万円 - 800万円外資系企業
Operations Manager will be responsible for the management of a client inbound customer service, ensuring that the service provided achieves and exceeds contractual KPI goals.
Relocation Package is offered
- 沖縄県正社員600万円 - 800万円外資系企業
The operations manager will implement the right processes and practices across the organization. The specific duties include, formulating strategy, improving performance, procuring material and resources and securing compliance.
Work for multinational company
We offer relocation package
The contact center director will be responsible for the set up and continued operation with the support of the project team.
You will be responsible in building a new call center
Be based in Okinawa
Call Center Manager will serve by planning and implementing call center strategies and operations; improving systems and processes.
Be part of our growing team!
Work for a fun working insurtech company!
Responsible for work environment, client satisfaction and profitability of a program by being the leader of the line of business unit integrated by Supervisors and agents
Join a fast growing outsourced call center
Work from home
The successful candidate will be responsible in managing both operations process, embracing design, planning, control, performance improvement and operations strategy.
Global Business Services
Fun working environment