• The Call Center Leader will manage the development, implementation and enhancement of call center systems, strategies and technologies. It also consists of developing strategic plans for communication and management for performance objectives.

• Work alongside international project/program managers

• To provide IT Support. You will cover various technology that includes but not limited to: Office devices, mobile devices, and Servers

The main focus lies with new client acquisition and the targeted development of the existing client portfolio. Responsibilities such as, but not limited to: Identifying pursuing, closing sales opportunities, including proposal creation and presentation; Own and execute sales plans to achieve order booking and revenue goals for the practice, and more.

Drive new Hunting Digital Operations Practices (DOP) deals and manage customer relationships; focusing on DOP business growth. Responsibility includes leading sales, creating business development plans and a strong market positioning for DOP and lead the sales across the region.

In this position you will be in charge of creating campaign strategies, SNS marketing, and research analysis. You will work in a team and report to the team manager.

Drive Analytics services revenue and order booking in the region with the following technologies: Advanced Analytics, Datawarehouse, BI, Data Modelling, Big Data Analytics, Master Data Management, etc.

Take responsibility as lead for the service desk team in the client's Yokohama location.

In this role you will have the opportunity to contribute to projects with other service desk agents, vendors and stake holders.

If you are looking for an exciting challenge, where you can help to expand into new countries and are generally interested in new technology, then this is your chance!
Our client decided to set up a technical service center here in Japan to expand their Financial Service business unit. This role is responsible for all aspects of quality and security in the production of various (physical) products for payments, such as making credit cards.

サービスデスクチームをリードして頂き、チームとしてのサポートクオリティ向上のために新入社員・既存社員のマネジメントを行い、代表者として他部署のステークホルダーと協働をして頂きます。

• Implement global strategy in Japan
• Advise and guide purchasing and operations teams to ensure that global category strategies are implemented in their area of responsibility.

Our client is a well known European, Multinational Automotive organization, who is currently seeking an Infotainment Test Automation Engineer to add to their diverse team.

In this role, you will lead assigned customer projects especially for one client, securing that project goals are met, customer's expectations are fulfilled, and that the customer relation is handled in the best possible way within the scope of the contract.

コールセンターの運営責任者としてクライアント企業および社内関連部署との調整や業務フローの改善・提案をご担当いただきます。

またメンバーのマネジメント業務全般をお任せします。

• デジタル IC 設計において技術サポートを行っていただきます
• conformal check, logic synthesis, P&R, CTS, STA 等の経験を活かし、顧客に改善提案を行っていただきます

Operation manager manages daily operations by responding to escalations from supervisors and coordinating with related departments and vendors. It is an in-house center and is responsible for achieving a higher performance than the vendor center.

QA Coach will ensure that agents provide quality service in line with organizational objectives.

Are you interested in researching about the newest technology in e-mobility but not product development?
My client is looking for a technical analyst that can investigates, benchmarks and test's competitors technology on e-mobility.

• Analyze, design, develop and maintain new and existing technologies (various sensors and electronics) used in various oilfield services
• Build electrical engineering prototypes, products and systems suitable for testing. Set up and run lab simulations.

• Analyze, design, develop and maintain new and existing technologies used in various oilfield services
• Build electrical engineering prototypes, products and systems suitable for testing. Set up and run lab simulations.

Main responsibilities for this position including the architecture design for various memory types, including:

• SRAM
• DRAM
• MRAM
• RRAM
• PCRAM
• and/or eFlash