- 東京23区正社員800万円 - 1000万円外資系企業
The Head of Customer Service sets the vision, direction and culture of their team by managing individual and team performance KPI expectations and goals, providing individual coaching feedback sessions, maintaining singular focus on ensuring and improving Customer Satisfaction, real time service levels and schedule adherence and providing the first class service.
Head of Customer service department. You are able to speak fluently CN and JP
One of the most valuable start-up company. Active in the sharing service.
- 東京23区正社員600万円 - 900万円外資系企業
The Customer Service Manager is a very hands-on role. He/she is responsible for the management and guidance of the Customer Service teams and leading by example through participation in operational activities for Support helpdesk/Event.
Hands-on Challenging role while managing 7 people.
You will have international contacts in English
- 東京23区正社員700万円 - 1200万円外資系企業
You will help and ensure the call center agents provide the sufficient support to the end customer and the high customer satisfaction.
One of the largest online hospitality companies in the world
call center management and project management is necessary
- 東京23区正社員800万円 - 1000万円外資系企業
The successful candidate will be working closely with Brand managers in agreeing Brand communication tone and manner in Flagship stores, ensuring staff training, and general operations of the stores. In addition, the Customer experience manager will be the point of contact for external Customer Service centre. Finally, the successful candidate will manage the operation of the 3PL partner in charge of online orders fulfillment.
You have experience with Call centers, flagship stores and 3PL
International market leader
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