Customer Experience Specialist responsibilities include resolving customer queries, recommending solutions, and guiding service users through features and functionalities. To be successful in this role, you should be an excellent communicator who's able to earn our customers and clients' trust in Asia.
Ultimately, you will help establish Agoda's reputation as a company that offers excellent customer support.
- Work anywhere in the world for 30 days!
- Be part of our growing team!
- お客様からのお問合せにお電話やメールで対応
- 各フィードバックをマネージャーやQAに連携
- 勢いのある企業で成長できます
- 風通しの良いチームで働けます
本社シンガポール、世界の主要都市53か所以上にオフィスをおく外資系OTA（オンライン旅行代理店）企業です。外資系企業では珍しく、社内でのキャリアアップや昇給がしやすいため、成長できるスピードが速いです。また、教育・トレーニング制度も整っているため、未経験の方でも安心して仕事を始めることができます。
- 国際色豊かな職場で働けるチャンス
- 世界レベルで市場拡大中のOTA企業
本社シンガポール、世界の主要都市53か所以上にオフィスをおく外資系OTA（オンライン旅行代理店）企業です。外資系企業では珍しく、社内でのキャリアアップや昇給がしやすいため、成長できるスピードが速いです。また、教育・トレーニング制度も整っているため、未経験の方でも安心して仕事を始めることができます。
- 未経験可！得意分野が活かせるお仕事
- 近年急成長を遂げている企業で働けるチャンス！
旅行系のクライアントの顔としてお客様のサポートを行っていただきます。英語でのコミュニケーションを含むため、英語力を伸ばせる環境です。社内公募も活発でキャリアパスもしっかりございます。
- 安定企業にて旅行に携わるカスタマーサポートにかかわることができます！
- インセンティブ制度あり!2か月きっちり研修があるため安心です！
本ポータルを使用する顧客、クライアント（ホテル）に対するカスタマーサービスを行っていただきます。
- オープンな社風×私服OK
- 成長している業界でスピード感をもって成長できる
SNS企業の広告主をメインに対応するBtoBのカスタマーサービス部門です。
- 業界内注目の急成長を遂げている企業です
- 社員の半数が外国人で英語力が伸びる環境です
- Support our customers to ensure excellence in our service
- Becoming a role model and an agent of change
- Support our customers to ensure excellence in our service
- Becoming a role model and an agent of change
Team Leader will manage our team and provide effective guidance. You will be responsible for supervising, managing and motivating team members daily.
- Career progression
- Work life balance
Responsible for overseeing business operations, delegating tasks to team members and resolving problems that occur on their shift. The Tour Manager will also set performance metrics for team members and work with team members to ensure all metrics are met.
- Work for a Listed business
- International environment
Customer Support Specialist will handle concerns from customers in ASIA.
- Work for a multinational travel company
- Utilize your english speaking skills!
- Demonstrate your leadership responding for the team's success
- Support the fast expansion and growth of one of the most well-known online travel agencies
- Work in one of the most inclusive and diverse companies in Japan
- Be part of the travel industry with many opportunities of growth
- Support our customers to ensure excellence in our service
- Becoming a role model and an agent of change
- Work in one of the most inclusive and diverse companies in Japan
- Be part of the travel industry with many opportunities of growth
- Support our customers to ensure excellence in our service
- Becoming a role model and an agent of change
- Work in one of the most inclusive and diverse companies in Japan
- Be part of the travel industry with many opportunities of growth
- Customer service support for online travel agency.
- Customer Specialists to be located in Yokohama.
- Use your bilingual skills in the Customer Service industry
- Develop your skills in the Customer Service in a fast-paced environment
Workforce Specialist will manage the operational activities of the call center which includes forecasting, scheduling and ensuring staffing levels are sufficient to meet service and productivity goals
- Work for a multinational company
- Utilize your english language skills
- Provide an excellent customer experience to our clients
- Support guests with reservation and check in procedures
- Join one of the most reputable hotel groups
- Join an international team with opportunities of career development
The front desk associate will be responsible for greeting and welcoming guests, receiving and delivering all incoming and outgoing mail and packages, answering all calls and directing as needed.
- Work for a multinational hotel chain
- Promising career growth
Respond to resident requests for special arrangements or services (e.g., transportation, reservations, dry cleaning) by making arrangements or identifying appropriate providers. Respond to special requests from Residents with unique needs and follow up to ensure satisfaction. Gather, summarize, and provide information to guests about the property and the surrounding area amenities, including special events and activities.
- Work for multinational luxury hotel
- Good working environment
- Be fully in charge of the operation of our travel programs
- Manage the human talent to ensure excellence within our team
- Work at one of the largest niche travel agencies in America
- Support the growth in the Japanese Market
