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担当ビジネスライン(画像診断機器)のカスタマーサービスの継続した売上/収益の成長に貢献1.保守の価値をお客様に伝えて、高い保守締結率を実現することで収益の基盤を確保する2.新しい保守・商品を開発し、事業の成長をLeadしていく
アフターサービスに関する計画の策定と実行、ならびにその事業の財務業績に責任を負います。このポジションは、マーケット戦略の策定、単独のサービス事業およびクロスビジネスのポートフォリオ支援による統合的な価値提案の創出を通じて、収益性のある成長を推進する。
顧客のニーズを深く理解し、最適なソリューションを提供することが求められます。海外の同僚との連携を通じて、グローバルな視点で仕事に取り組むことができます。また、社内外の研修制度も充実しており、専門知識を深めるためのサポート体制も万全です。
顧客と共にバイオ医薬品の市場でより成長していくために、顧客の目的、課題を理解し、その課題を解決する重要顧客(キーアカウント)をマネジメント
To lead the Japan sales team to sales success, through appropriate planning, execution, coaching and drive, whilst developing and maintaining relationship with customers.
You will be responsible for managing existing clients. Also you will be responsible for developing new clients.
We are seeking a Sales Engineer who will significantly contribute to the industrial/manufacturing sector by leveraging their expertise to maximize sales and customer satisfaction. The ideal candidate will have a strong understanding of engineering concepts and the ability to translate these into practical solutions for our clients.
The FP&A Manager will play a pivotal role in the consumer health business, responsible for forecasting, budgeting, and financial analysis that supports major corporate decisions of the Accounting & Finance department in Tokyo.
The role will support existing customers in achieving their business goals by optimizing product usage, driving customer satisfaction, and maximizing Customer Lifetime Value (LTV). They will lead onboarding, strengthen customer relationships, and drive contract renewals and upsells while collaborating with internal teams to resolve issues and improve product engagement.
As the Senior Customer Care Center Manager, you will lead a team of approximately 20 specialists responsible for resolving customer inquiries and technical challenges. This role involves managing team performance, devising action plans, and collaborating with cross-functional departments to ensure the highest level of service. The ideal candidate is a strategic thinker with strong problem-solving skills and experience in managing high-performing teams.
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