顧客からの発注が入り次第、発注内容を製品を手配して頂くお仕事です。顧客からの発注事に製品仕様が変わる為、それに合わせて、サプライヤー、工場、品質管理、サプライチェーン、パッケージの企業などとコミュニケーションを取って頂き、製品を完成、出荷手配をかけて頂きます。
- 社内でのキャリアパスはご自身で決めることができ、様々な方面に挑戦して頂けます！
- 社内全員がバイリンガルの環境で働いていただけます！
本ポータルを使用する顧客、クライアント（ホテル）に対するカスタマーサービスを行っていただきます。
- オープンな社風×私服OK
- 成長している業界でスピード感をもって成長できる
A customer service staff, will act as a liaison, provide services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.
- Free Drinks!
- Fun working environment
Customer Service Country Manager will be responsible in overall leadership and management of customer service department in Japan.
- Global Company
- Nasdaq Listed Business
My client is looking for a Customer Service Manager professional to join their growing organization and to successfully manage the third party vendor. Your role will focus on directly managing about 4 subordinates, and also improving the Call Center KPI's of the outsourced vendor.
- Excellent salary and work-life balance
- Opportunity to implement new areas for the team
Manage various customer service efforts for the client and provide exceptional experience to customers.
- Many responsibilities beyond Customer Service
- Excellent salary and incentives, up to 7M JPY
Customer Support Specialist responsibilities include resolving customer queries, recommending solutions and guiding product users through features and functionalities.
- Promising career progression
- Multinational work environment
- Customer service support for online travel agency.
- Customer Specialists to be located in Yokohama.
- Use your bilingual skills in the Customer Service industry
- Develop your skills in the Customer Service in a fast-paced environment
Your role will be focused on providing support to end-users/patients of the hearing device. You will handle these patients by communicating directly with questions/queries coming from the department stores/shops where the device had been purchased. Often times you may have to provide product support to doctors as well.
- Excellent work culture, colleagues who are very supportive
- Challenging opportunity to grow and develop your skillset
The Contact Center Manager will lead the planning of new services and business improvements, process design, implementation planning, pilot operation progress management, and deployment to the vendor center in cooperation with related departments and vendors.
- Work for a pioneer center in Yokohama!
- Exciting career opportunities
- As Technical Team Manager, you will be responsible for both the Pre- and Post-Sales Engineering Teams
- Ensure technical expertise, excellent customer service and effective & efficient pre-sales and after-sales services for all Controls Design activities
- プリセールス・マネージャとして制御工学の経験（PLC等）の経験を活かし技術的に新規開拓活動をサポート
- 外資系企業ならではの優れたワークライフバランスと待遇
This job is for a candidate who plays well in a team. The candidate should be ready to coordinate teams and collaborate with all involved, driving service improvement and customer satisfaction.
- Enjoy working in a progressive corporate culture
- Develop your menoring and coaching skills
