- Tokyo 23 WardsPermanent¥6,000,000 - ¥8,000,000Foreign Multinational
The Japan CX Operations Specialist is responsible for ensuring operational excellence of Customer Care activities.
You have experience working in or for a BPO
Join a market leader
Save Job View Job - TokyoPermanent¥1,000 - ¥2,000Foreign Multinational
カスタマーサクセスマネージャーは、信頼できるアドバイザー、そして顧客サポーターとして、お客様がソリューションを使いながら、投資収益率を最大化するのを支援します。
オープン・フラットな企業風土
ラークライフバランス重視
Save Job View Job - Tokyo 23 WardsPermanent¥6,000,000 - ¥7,000,000Foreign Multinational
This is an opportunity for a driven, motivated individual with the ability of working closely with internal and external stakeholders to maximize NPS of customers who purchase through direct channels.
You have a strong knowledge of NPS
You have experience in Customer support
Save Job View Job - Tokyo 23 WardsPermanent¥5,000,000 - ¥6,500,000Foreign Multinational
You will be responsible for supporting customers with: Customer service/ supply chain / order and forecast management.
You have experience working in a company that creates tangible products
You havesome knowledge with forecasting
Save Job View Job - Tokyo 23 WardsTemporary¥300,000 - ¥350,000 per monthForeign Multinational
コールセンター部門のオペレーション業務
アウトバンドコールがメイン外資系企業なので英語を活かせます！
リモートワークです！
Save Job View Job - Tokyo 23 WardsPermanentJapanese Corporate
カスタマーサクセス担当として、顧客からの問い合わせ対応、SNSモニタリング、HP改修、エンジニアへのエスカレーション等様々な業務を担当していただき、サービスの質向上に貢献いただきます。
問い合わせの対応、運用、分析を行い同社コンシェルジュデスクの事業立ち上げ、運営を行っていただきます。
・少数精鋭、フラットな環境の中で幅広い業務を通じた成長機会、新規事業創出機会等を得られます。
View Job - Tokyo 23 WardsPermanent¥6,000,000 - ¥10,000,000Foreign Multinational
- Will Lead the whole CS operations. Manage the whole team to be efficient and effective.
- Design the whole structure of the floor, Take information from the customers and report it to the HQ, take feedback from HQ and implement necessary actions.
Multinational Company!
Proven track record!
Save Job View Job - Tokyo 23 WardsPermanent¥6,000,000 - ¥7,700,000Foreign Multinational
You will use your powerful combination of business analysis skills, SalesForce expertise and demonstrable delivery and improvement experience in a CS environment, to set up for launch and to drive quality and efficiencies for their new CS operation.
Be responsible in building a new CS team (internal or outsourced)
Report to the head of CS Global Overseas
Save Job View Job - YokohamaPermanent¥6,000,000 - ¥8,000,000Foreign Multinational
Operation manager manages daily operations by responding to escalations from supervisors and coordinating with related departments and vendors. It is an in-house center and is responsible for achieving a higher performance than the vendor center.
Work for a pioneer contact center!
Promising career progression
Save Job View Job - Tokyo 23 WardsPermanent¥6,000,000 - ¥7,000,000Foreign Multinational
This role is responsible for handling the business operations and supporting plans to keep on improving the operations. You will be working with various teams, such as IT and Business Development to deliver quality services to the clients and end users.
Open to candidates without Insurance experience
Excellent compensation, great office culture
Save Job View Job - Tokyo 23 WardsPermanent¥7,000,000 - ¥9,000,000Foreign Multinational
You will be the call center manager for Japan.
Be responsible for the call center
Report overseas
Save Job View Job - ShinjukuPermanent¥4,000,000 - ¥5,000,000Foreign Multinational
QA will ensure that the content quality of the product observes the company's quality standards. Responsible for the implementation of inspection activities, detection and resolution of problems.
Work for a multinational company!
70% english usage
Save Job View Job - Tokyo 23 WardsPermanent¥4,000,000 - ¥5,000,000Foreign Multinational
Our client has a lot of open positions for Junior candidates with max 3-5 years experience!
You will be able to enter the world of internet
You are bilingual Japanese / English
Save Job View Job - Tokyo 23 WardsPermanent¥5,000,000 - ¥6,000,000Foreign Multinational
Be responsible for the outsourced vendors.
Join a leading company
Use your language skills (Japanese / Chinese / English)
Save Job View Job - Tokyo 23 WardsPermanent¥8,000,000 - ¥12,000,000Foreign Multinational
You will be responsible for overseeing compliance, staffing, technology and reporting programs.
Be responsible for an inhouse call centre
You will have career progression opportunities to Director
Save Job View Job - Tokyo 23 WardsPermanent¥7,500,000 - ¥10,000,000Foreign Multinational
Customer Engagement Specialistとして、サービスビジネスの管理、定期的に担当客先や連携企業とのリレーションシップマネジメント頂きます。
非常に安定している大手外資系企業環境、福利厚生充実
社内異動・昇進キャリアパス豊富
Save Job View Job - YokohamaPermanent¥5,000,000 - ¥8,000,000Japanese Corporate
30名ほどいるカスタマーサポート部門の業務改善や品質向上のためのプロジェクトを発足させ、チーム改革を行って頂く根幹を担うポジションになります。
安定した企業で、チャレンジングなことをやっていたい！という方、是非ご応募ください。社員寮や社食といった福利厚生が抜群に良い企業
業務改善の基盤を作っていただく方になります
Save Job View Job - Tokyo 23 WardsPermanent¥5,000,000 - ¥7,000,000Foreign Multinational
You will be the advocate between customers, logistics and vendors.
Be one of the first employees in Japan
Have a fast growing career path
Save Job View Job - TokyoTemporaryForeign Multinational
在宅でのカスタマーサポートのお仕事です。スマートフォンやタブレット端末についてのお問合せのご対応をお願いいたします。コールセンター業務未経験の方も大歓迎です！
出社なし在宅勤務のお仕事！日本全国どこからでもお仕事いただけます！
未経験者大歓迎！カスタマーサポートのご経験を積んでいただけます
Save Job View Job 
Tokyo 23 WardsPermanent¥10,000,000 - ¥16,000,000Foreign MultinationalAs head of Customer service and customer experience, you will focus on problem resolution through data analytics and deliver outstanding operations outcomes, continuous process and product improvement.
Be one of the first employees in Japan
Build the CS strategy from scratch
Save Job View Job
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