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Max salary
  • Customer Experience / Vendor Manager for IT company - Must have BPO experience [6-8M]

    Tokyo 23 Wards
    Permanent
    ¥6,000,000 - ¥8,000,000
    Foreign Multinational

    The Japan CX Operations Specialist is responsible for ensuring operational excellence of Customer Care activities.

    • You have experience working in or for a BPO

    • Join a market leader

    Save Job View Job
  • 【外資系IT・業界トップシェア】 Customer Relationship Manager

    Tokyo
    Permanent
    ¥1,000 - ¥2,000
    Foreign Multinational

    カスタマーサクセスマネージャーは、信頼できるアドバイザー、そして顧客サポーターとして、お客様がソリューションを使いながら、投資収益率を最大化するのを支援します。

    • オープン・フラットな企業風土

    • ラークライフバランス重視

    Save Job View Job
  • NPS Customer Experience Specialist QA - IT Consumer goods [7M]

    Tokyo 23 Wards
    Permanent
    ¥6,000,000 - ¥7,000,000
    Foreign Multinational

    This is an opportunity for a driven, motivated individual with the ability of working closely with internal and external stakeholders to maximize NPS of customers who purchase through direct channels.

    • You have a strong knowledge of NPS

    • You have experience in Customer support

    Save Job View Job
  • Order management / Customer Service / Analyst - Need B2B industry experience [6.5M JPY]

    Tokyo 23 Wards
    Permanent
    ¥5,000,000 - ¥6,500,000
    Foreign Multinational

    You will be responsible for supporting customers with: Customer service/ supply chain / order and forecast management.

    • You have experience working in a company that creates tangible products

    • You havesome knowledge with forecasting

    Save Job View Job
  • 【契約社員】有名IT企業でのVoice Operation

    Tokyo 23 Wards
    Temporary
    ¥300,000 - ¥350,000 per month
    Foreign Multinational

    コールセンター部門のオペレーション業務

    アウトバンドコールがメイン



    • 外資系企業なので英語を活かせます!

    • リモートワークです!

    Save Job View Job
  • (新規事業、事業計画策定機会あり!)_エンドユーザーの声を事業計画に活かし事業創造をしていくコンシェルジュサービススタッフ@ITサービス企業

    Tokyo 23 Wards
    Permanent
    Japanese Corporate

    カスタマーサクセス担当として、顧客からの問い合わせ対応、SNSモニタリング、HP改修、エンジニアへのエスカレーション等様々な業務を担当していただき、サービスの質向上に貢献いただきます。

    • 問い合わせの対応、運用、分析を行い同社コンシェルジュデスクの事業立ち上げ、運営を行っていただきます。

    • ・少数精鋭、フラットな環境の中で幅広い業務を通じた成長機会、新規事業創出機会等を得られます。

    View Job
  • Head of Customer Service

    Tokyo 23 Wards
    Permanent
    ¥6,000,000 - ¥10,000,000
    Foreign Multinational
    • Will Lead the whole CS operations. Manage the whole team to be efficient and effective.
    • Design the whole structure of the floor, Take information from the customers and report it to the HQ, take feedback from HQ and implement necessary actions.





    • Multinational Company!

    • Proven track record!

    Save Job View Job
  • Call center manager for Video Streaming Service [new B2B department] - 7.5M JPY

    Tokyo 23 Wards
    Permanent
    ¥6,000,000 - ¥7,700,000
    Foreign Multinational

    You will use your powerful combination of business analysis skills, SalesForce expertise and demonstrable delivery and improvement experience in a CS environment, to set up for launch and to drive quality and efficiencies for their new CS operation.

    • Be responsible in building a new CS team (internal or outsourced)

    • Report to the head of CS Global Overseas

    Save Job View Job
  • Operation Manager - Pilot Center

    Yokohama
    Permanent
    ¥6,000,000 - ¥8,000,000
    Foreign Multinational

    Operation manager manages daily operations by responding to escalations from supervisors and coordinating with related departments and vendors. It is an in-house center and is responsible for achieving a higher performance than the vendor center.

    • Work for a pioneer contact center!

    • Promising career progression

    Save Job View Job
  • Operation Planning for a major Insurance company!

    Tokyo 23 Wards
    Permanent
    ¥6,000,000 - ¥7,000,000
    Foreign Multinational

    This role is responsible for handling the business operations and supporting plans to keep on improving the operations. You will be working with various teams, such as IT and Business Development to deliver quality services to the clients and end users.

    • Open to candidates without Insurance experience

    • Excellent compensation, great office culture

    Save Job View Job
  • Create Job Alert
  • Call center manager for a Video Streaming service [9M]

    Tokyo 23 Wards
    Permanent
    ¥7,000,000 - ¥9,000,000
    Foreign Multinational

    You will be the call center manager for Japan.

    • Be responsible for the call center

    • Report overseas

    Save Job View Job
  • QA in Shinjuku!

    Shinjuku
    Permanent
    ¥4,000,000 - ¥5,000,000
    Foreign Multinational

    QA will ensure that the content quality of the product observes the company's quality standards. Responsible for the implementation of inspection activities, detection and resolution of problems.

    • Work for a multinational company!

    • 70% english usage

    Save Job View Job
  • Enter the world of Internet - Data analyzing 70% English [4-5M JPY]

    Tokyo 23 Wards
    Permanent
    ¥4,000,000 - ¥5,000,000
    Foreign Multinational

    Our client has a lot of open positions for Junior candidates with max 3-5 years experience!

    • You will be able to enter the world of internet

    • You are bilingual Japanese / English

    Save Job View Job
  • Chinese/Japanese Call center Vendor manager [6M]

    Tokyo 23 Wards
    Permanent
    ¥5,000,000 - ¥6,000,000
    Foreign Multinational

    Be responsible for the outsourced vendors.

    • Join a leading company

    • Use your language skills (Japanese / Chinese / English)

    Save Job View Job
  • Call centre manager / contact centre manager [12M]

    Tokyo 23 Wards
    Permanent
    ¥8,000,000 - ¥12,000,000
    Foreign Multinational

    You will be responsible for overseeing compliance, staffing, technology and reporting programs.

    • Be responsible for an inhouse call centre

    • You will have career progression opportunities to Director

    Save Job View Job
  • Customer Engagement Specialist

    Tokyo 23 Wards
    Permanent
    ¥7,500,000 - ¥10,000,000
    Foreign Multinational

    Customer Engagement Specialistとして、サービスビジネスの管理、定期的に担当客先や連携企業とのリレーションシップマネジメント頂きます。

    • 非常に安定している大手外資系企業環境、福利厚生充実

    • 社内異動・昇進キャリアパス豊富

    Save Job View Job
  • 大手ゲームメーカーでのCS管理職候補

    Yokohama
    Permanent
    ¥5,000,000 - ¥8,000,000
    Japanese Corporate

    30名ほどいるカスタマーサポート部門の業務改善や品質向上のためのプロジェクトを発足させ、チーム改革を行って頂く根幹を担うポジションになります。

    安定した企業で、チャレンジングなことをやっていたい!という方、是非ご応募ください。

    • 社員寮や社食といった福利厚生が抜群に良い企業

    • 業務改善の基盤を作っていただく方になります

    Save Job View Job
  • Vendor / restaurant Onboarding Specialist - Startup in Japan [5M JPY]

    Tokyo 23 Wards
    Permanent
    ¥5,000,000 - ¥7,000,000
    Foreign Multinational

    You will be the advocate between customers, logistics and vendors.

    • Be one of the first employees in Japan

    • Have a fast growing career path

    Save Job View Job
  • Customer support adviser - Global outsorcing company

    Tokyo
    Temporary
    Foreign Multinational

    在宅でのカスタマーサポートのお仕事です。スマートフォンやタブレット端末についてのお問合せのご対応をお願いいたします。コールセンター業務未経験の方も大歓迎です!

    • 出社なし在宅勤務のお仕事!日本全国どこからでもお仕事いただけます!

    • 未経験者大歓迎!カスタマーサポートのご経験を積んでいただけます

    Save Job View Job
  • Page Executive Logo

    Head of Customer experience and customer service [Multinational Startup] - be one of the first employee in Japan - 15M

    Tokyo 23 Wards
    Permanent
    ¥10,000,000 - ¥16,000,000
    Foreign Multinational

    As head of Customer service and customer experience, you will focus on problem resolution through data analytics and deliver outstanding operations outcomes, continuous process and product improvement.

    • Be one of the first employees in Japan

    • Build the CS strategy from scratch

    Save Job View Job
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