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This position is for a Call Center Support role in the insurance industry, based in Tokyo. You will support call center staff in creating and updating manuals, talk scripts, FAQ tools, and KPI analysis to ensure smooth customer service.
Provide technical support for enterprise messaging and collaboration services, ensuring seamless communication across a global organization. Manage platform upgrades, security enhancements, and daily operations while working with international teams.
Our client is in search of an SAP SD functional consultant who will be responsible for analyzing business requirements, designing effective SAP SD solutions, and skillfully implementing them to elevate the efficiency of the sales and distribution processes. This role entails collaborating seamlessly with cross-functional teams, offering user training, and providing support for system upgrades to finely optimize the SAP environment.
As a Customer Service Manager, you will oversee outsourced call centers, manage customer issues, and lead a team to ensure exceptional service. You'll collaborate across departments to improve processes and shape customer service offerings, with potential for global impact.
The role of a Customer Support entails providing exceptional customer service, handling customer inquiries, and ensuring customer satisfaction. This individual will be the first point of contact for customers and is expected to maintain professionalism and courtesy at all times. The company welcomes individuals who are interested in long-term growth and taking on more strategic roles.
We are seeking a skilled Account Manager to join our dedicated team in Yokohama. The successful candidate will handle client accounts in the industrial/manufacturing sector, focusing on building and maintaining strong, long-lasting customer relationships.
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