You will provide you the opportunity to use English more than 50% of your day. You will be in communication with the clients customers and partners worldwide. You will be the lifeline support for Japanese customers who may be in danger, injured, or experience some type of difficult circumstance overseas. You will need to be the English/Japanese communication point on behalf of these customers, arranging their travel and expatriation safely back to Japan.

My client is looking for candidates with call center experience, who are keen to grow their career and skill within insurance. Your role with my client will focus on providing an informative customer experience, while continuously learning about new products and developing your market knowledge.

Responsible for generating new and innovative methods for how the organization understands, interacts with, and services its customers, as well as distribution through analytics optimization to deliver business insights.