Save Job Back to Search Job Description Summary Similar JobsSupport mission-critical systems in global investment bankingWork closely with trading and risk teams in a global setupAbout Our ClientOur client is a leading global investment bank with a strong international presence across Asia, Europe, and the Americas. The organization supports advanced trading and risk management operations, with a strong focus on collaboration, innovation, and service reliability.Job DescriptionProvide L1/L2 production support for Fixed Income, collateral, and enterprise risk systemsEnsure stability of cross-asset trading platforms and risk data environmentsAct as a key contact for traders and risk managers on system issues and queriesLead incident management including triage, escalation, coordination, and resolutionAnalyze production incidents and implement effective remediation solutionsManage problem tracking, change/release deployment, and governance processesCollaborate with global technology teams to improve system performanceDrive automation initiatives to reduce manual workload and improve efficiencySupport business continuity through proactive monitoring and rapid incident handlingThe Successful ApplicantBachelor's degree (or higher) in STEM or a related field5+ years of experience in application production support (financial services preferred)Strong technical expertise in:Java, PythonSQL (SQL Server or Oracle, scripting, debugging, stored procedures)UNIX/Linux/Windows environmentsJob schedulers (e.g., Autosys)Cloud platforms (AWS, Azure, or GCP)Scripting and automation skills (Shell/Python)Understanding of ITIL processes (incident, problem, change management)Ability to work under pressure in a time-critical environmentStrong stakeholder communication skills across technical levelsSelf-driven, proactive, and collaborative mindsetBusiness-level English and conversational Japanese preferredPreferred:DevOps tools experience (Jenkins, Ansible, Docker)Familiarity with big data tools (e.g., Spark)Knowledge of financial regulatory frameworks (e.g., Basel)What's on OfferOpportunity to support global trading and risk platformsExposure to front-office and risk management stakeholdersCollaborative international team environmentInvolvement in automation and modernization initiativesTokyo-based office roleContactSerena WuQuote job refJN-072026-7063655Phone number+81 3 6627 6137Job summaryFunctionITSpecialisationApplications SupportSpecialisationFinancial ServicesLocationTokyo 23 WardsJob TypeTemporaryConsultant nameSerena WuConsultant phone+81 3 6627 6137Job ReferenceJN-072026-7063655Company TypeJapanese Corporate