Bilingual Application Support - Global Risk Systems

Tokyo 23 Wards Temporary ¥6,000,000 - ¥8,000,000 per year Japanese Corporate View Job Description
Join a global production services team supporting critical risk and fixed income platforms within a fast-paced investment banking environment. You will ensure system stability, lead incident resolution, and enhance operational efficiency across front-office and risk systems.
  • Support mission-critical systems in global investment banking
  • Work closely with trading and risk teams in a global setup

About Our Client

Our client is a leading global investment bank with a strong international presence across Asia, Europe, and the Americas. The organization supports advanced trading and risk management operations, with a strong focus on collaboration, innovation, and service reliability.

Job Description

  • Provide L1/L2 production support for Fixed Income, collateral, and enterprise risk systems
  • Ensure stability of cross-asset trading platforms and risk data environments
  • Act as a key contact for traders and risk managers on system issues and queries
  • Lead incident management including triage, escalation, coordination, and resolution
  • Analyze production incidents and implement effective remediation solutions
  • Manage problem tracking, change/release deployment, and governance processes
  • Collaborate with global technology teams to improve system performance
  • Drive automation initiatives to reduce manual workload and improve efficiency
  • Support business continuity through proactive monitoring and rapid incident handling



The Successful Applicant

  • Bachelor's degree (or higher) in STEM or a related field
  • 5+ years of experience in application production support (financial services preferred)
  • Strong technical expertise in:
    • Java, Python
    • SQL (SQL Server or Oracle, scripting, debugging, stored procedures)
    • UNIX/Linux/Windows environments
    • Job schedulers (e.g., Autosys)
    • Cloud platforms (AWS, Azure, or GCP)
  • Scripting and automation skills (Shell/Python)
  • Understanding of ITIL processes (incident, problem, change management)
  • Ability to work under pressure in a time-critical environment
  • Strong stakeholder communication skills across technical levels
  • Self-driven, proactive, and collaborative mindset
  • Business-level English and conversational Japanese preferred

Preferred:

  • DevOps tools experience (Jenkins, Ansible, Docker)
  • Familiarity with big data tools (e.g., Spark)
  • Knowledge of financial regulatory frameworks (e.g., Basel)

What's on Offer

  • Opportunity to support global trading and risk platforms
  • Exposure to front-office and risk management stakeholders
  • Collaborative international team environment
  • Involvement in automation and modernization initiatives
  • Tokyo-based office role



Contact
Serena Wu
Quote job ref
JN-072026-7063655
Phone number
+81 3 6627 6137

Job summary

Function
IT
Specialisation
Applications Support
Specialisation
Financial Services
Location
Tokyo 23 Wards
Job Type
Temporary
Consultant name
Serena Wu
Consultant phone
+81 3 6627 6137
Job Reference
JN-072026-7063655
Company Type
Japanese Corporate

Diversity & Inclusion at Michael Page

We don't just accept difference - we celebrate it. We encourage applicants from all backgrounds to apply for this role and are committed to building inclusive, diverse workplaces where everyone can thrive. If you require any support or reasonable adjustments during the recruitment process, please let us know.