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Application Support【Hybrid Work Mode】

Tokyo Temporary ¥4,500,000 - ¥8,000,000 per year Japanese Corporate View Job Description
This role focuses on developing, maintaining, and enhancing ServiceNow-based IRM and TPRM solutions to support risk and compliance processes. It involves collaborating with global stakeholders to ensure system reliability, deliver integrations and reporting, and continuously improve the platform while providing technical support and upgrades.
  • Joined an industry leading company in the financial domain!
  • Hybrid opportunity

About Our Client

Our client is a well-established organization in the Financial Services industry, known for its robust operations and innovative approach to technology. As part of a large organization, they focus on delivering reliable and efficient services to their clients.

Job Description

  • Develop, enhance, and support ServiceNow-based IRM and TPRM solutions to meet risk and compliance requirements
  • Collaborate with technical and business stakeholders to maintain system reliability and improve platform processes
  • Build integrations, dashboards, and reporting (KRI/KPI) to support risk visibility and decision-making
  • Assist with platform upgrades, troubleshooting, and end-user support while contributing to continuous improvement

The Successful Applicant

  • 5+ years of hands-on experience with ServiceNow development, administration, or support, with strong scripting skills (JavaScript and platform-specific tools)
  • Solid understanding of system integrations, data management, and platform upgrades within enterprise environments
  • Ability to troubleshoot issues, collaborate with both technical and non-technical stakeholders, and deliver reliable solutions
  • Proactive, self-motivated mindset with strong communication skills and an interest in risk, compliance, and continuous improvement

What's on Offer

  • Opportunity to work in a hybrid work mode, offering flexibility and work-life balance.
  • Gain valuable experience in the financial domain
  • Collaborative and supportive work environment in Tokyo.
Contact
Serina Miyazono
Quote job ref
JN-062026-7033530
Phone number
+81 3 6627 6130

Job summary

Function
IT
Specialisation
Applications Support
Specialisation
Financial Services
Location
Tokyo
Job Type
Temporary
Consultant name
Serina Miyazono
Consultant phone
+81 3 6627 6130
Job Reference
JN-062026-7033530
Company Type
Japanese Corporate

Diversity & Inclusion at Michael Page

We don't just accept difference - we celebrate it. We encourage applicants from all backgrounds to apply for this role and are committed to building inclusive, diverse workplaces where everyone can thrive. If you require any support or reasonable adjustments during the recruitment process, please let us know.