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東京都内複数箇所に拠点を置く高級シェアオフィス企業にて、受付や事務手続き等「センターの顔」として多岐に渡る業務をこなしていただく非常にやりがいのあるポジションです。
食品メーカー向け香料を製造・販売する部署でデマンドプランナーと密に連携を取りながら受発注を行うポジションです。
取引先メーカーからの受注から請求書発行までの一連のカスタマーサービスを担っていただきます。定期的にサプライチェーンチームや海外工場との連携をしていただきながら納期に合わせて製品を納品まで行うポジションです。
We are seeking a dynamic and experienced individual to join our team as a Refund Counter Manager for our Tax-free shopping center located in Tokyo23. As the Refund Counter Manager, you will play a crucial role in the day-to-day operations of the Refund Counter, overseeing key departments such as sales, IT, HR, and Finance.
We are seeking an experienced and dynamic Service Delivery Manager to lead our Customer Service (CS) operations in Japan. As part of the APAC Service Team, you will oversee a team of approximately 100 in-house employees based in Tokyo, Japan. This critical role is responsible for ensuring the highest level of service delivery to our Japanese-speaking customers across all Lines of Business within the company.
This role will provide you the opportunity to use English more than 50% of your day. You will be in communication with customers and partners worldwide. You will be the lifeline support for Japanese customers who may be in danger, injured, or experience some type of difficult circumstance overseas. You will need to be the English/Japanese communication point on behalf of these customers, arranging their travel and expatriation.
We're seeking a bilingual Customer Project Manager to support the implementation and utilization of our Container Shipping Platform, guiding clients through the pilot phase to full deployment.
As the After-Sales Specialist you will be supporting the Team's Manager with the establishment of a new After-Sales department, as well as be able to contribute individually by supporting customers post-purchase inquiries.
This position will be the first point of contact supporting potential and existing clients in their day-to-day trading activities. This position will become familiar with the company's processes, products, and sales techniques per region. This is an integral position that will play a key role in the company's client acquisition and retention strategy.
As the Repair Service Center Staff, you will be handling the operations of the BPO call center (B2C) that is in charge of taking customers inquiries related to the warranty of the purchased products.
日本国内・海外向けの駐在員のリロケーションサポートを行っていただきます。輸出・輸入に関するドキュメント、引っ越し業者との連携、駐在員の身の回りのサポートを行っていただきます。
The Catering & Event Manager is a pivotal role within our esteemed global technology company, responsible for crafting and executing strategies, managing finances, and fostering a culture of excellence in our in-house Catering Operation. This role demands a keen focus on exceptional service delivery, business strategy formulation, sales forecasting, budgeting, and overall operational oversight.
In this role you will be mandated to drive process improvements in customer service operations, providing oversight and direction for process optimization of order management. You will also be handling the inquiry management and communication with internal /external customers including outsourced day-to-day operations of the Japan business.
The Customer Support Manager will be responsible for leading contact center members, reporting on KPIs, managing complaint handling, and organizing and planning business improvement measures.
The Customer Service Coordinator is responsible for overseeing all aspects of repair-related maintenance and for being the primary point of contact for all customer inquiries via phone, email, and after-sales support.
As a Sales Support Expert, you will handle the process from the inquiry stage to the after-sales service.
世界的に有名なヘッドフォン・イヤホンを提供している企業で、エンドユーザーのテクニカルサポートを行っていただきます。お客様の声を直接聞き取り、フィードバックを元に企業の成長に直結できる非常にやりがいのあるポジションです。
納品先で製品に不具合が生じた場合、またメンテナンスが必要な場合にパーツの手配、また、修理要員の手配を行います。日々の新規受発注部署や修理受付を行うセンター、エンジニア派遣のサービスプロバイダーとの連携を多くとっていただきます。
We are seeking a dynamic and proactive Sales Support Specialist to join our team in Tokyo, Japan. The Sales Support Specialist will play a crucial role in providing administrative and operational support to our sales team, ensuring the smooth execution of sales activities and fostering strong relationships with customers.
The roles involves the coordination and execution of disposal of onfidential information and sensitive documents and materials directly at the clients location, in order to comply with privacy regulations.
This role will focus around outbound communication with clients, inputting orders through SAP and some internal communication between the sales team as well as the Balluff offices in HK and Singapore. English communication can mainly be handled through e-mail. This team uses an outsourced company to handle all incoming calls, so there is little phone activity you would need to do in this role.
アルバイトの求人情報を提供する日系IT企業にて電話、メールにてお客様のお問い合わせ対応を行っていただきます。圧倒的な速度で成長している組織に身を置きながら、カスタマーサポート視点で事業成長に関わることができる非常にやりがいのあるポジションです。
We're seeking a proactive Customer Service Manager to lead our support center operations, focusing on enhancing customer satisfaction and driving expansion into the Chinese market. The role involves managing workflow improvements, overseeing staff training, and ensuring high-quality service, requiring native-level proficiency in Japanese and Mandarin/Cantonese, along with at least one year of customer-facing experience.
The Customer Support Specialist will be involved in escalating issues that require processing inquiries and replying to e-mails that the Customer Support Center department has difficulty answering. The position may also be required to perform clerical work such as inputting information, reviewing responses made by the customer support center, and providing feedback reports essential for improvement, when problems are found in customer service.
In this role you will be performing administrative work (Order to Cash) and responding to inquiries from customers, and other related parties.You will also work closely and effectively with clients/customers to improve their processes and systems to improve customer experience.Your goal is to contribute to improving customer experience and maximizing business results.
As a Customer Service Representative, you will be the voice of our brand, responsible for delivering exceptional service to our valued customers.
アルバイトの求人情報を提供する日系IT企業にてCSオペレーターのメンバーが十分な顧客対応をおこなうための研修およびOJTなどを行っていただきます。アルバイトの新しい働き方を切り口に、サービス・組織ともに急成長中の企業で顧客満足度に直接携われる非常にやりがいのあるポジションです。
大都市の百貨店での免税カウンターで店舗リーダーとして、外国人観光客の免税手続き及び、チームの管理業務を行っていただきます。世界中から訪れる観光客に対してホスピタリティを発揮していただける非常にやりがいのあるポジションです。
カスタマーサービスチームにて、顧客からのお問合せ対応、受発注入力、請求書対応等カスタマーサービス補佐の教務です。
As the Client Advisor, you will ensure that you develop a loyal client base and maximize each sales opportunity by providing professional customer support and advice on the overall product lines. You will be responsible for answering all incoming contacts from customers via phone, emails and chats.
ジョブアラートを設定するとTokyo カスタマーサービス最新の求人情報をいち早くお届けします
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