The new Customer Service Manager will be responsible to increase the team's performance and to raise customer satisfaction.
International IT company with a good work-life balance
You will be responsible for 5-10 customer service representatives
Mid-Career Player Support Operations Manager for MOBA - Vendor Management - Famous Video Game Developer東京23区正社員700万円 - 1000万円外資系企業
You will be responsible for the Player support agents to have a positive satisfaction for the players in Japan.
You have experience handling outsourced call center (vendor management)
You are a logical, analytical person who can take the lead in projects
- 東京23区正社員1000万円 - 1600万円外資系企業
The Customer Success Manager is continually focused on helping the customers improve their team communications so they can be successful.
You'll work for one of the fastest growing companies in the world
You'll be in a very international company
- 東京23区正社員500万円 - 800万円外資系企業
The key objective of the role is to contribute to the retention and growth of the customers by providing a holistic service relationship in the assurance phase and ensures deliverable are achieved with customer satisfaction targets met or exceeded.
Worldwide leader in the telecommuncations industry
You have ITIL V3 certification