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In this role you will be mandated to drive process improvements in customer service operations, providing oversight and direction for process optimization of order management. You will also be handling the inquiry management and communication with internal /external customers including outsourced day-to-day operations of the Japan business.
This position will be responsible for operations related to the company's reinsurance contracts, including communication with the Head Office, a good opportunity for those who want to utilize their language skills.
The CRM Coordinator will be in charge of analyzing customer data, understanding customer behaviors, and take actions that lead to improved business performance in the short and long term by coordinating and communicating with store teams and internal stakeholders.
You will be providing support (B2B) to accommodation partners (hotels, apartments, hostels, etc.) through inbound and outbound calls and emails.
This role involves creating efficient schedules, monitoring service levels, and collaborating with team leaders to optimise staff movements. The company operates on a global scale, with the chance to gain international experience and work in multicultural environments.
Our client is a large Technology Conglomerate business. They are looking for candidate who is with at least 5 years' experience in the Internet services/ software industry to join them.
Seeking a Project Manager to oversee the coordination of projects, provide support for programs, initiatives, and activities within the IT Infrastructure Department. Responsibilities include formulating projects and tasks that align with the organization's strategic objectives, as well as establishing and overseeing long-term goals. The role involves monitoring project operational plans and documenting meeting minutes and conclusions.
You will mainly work with global teams in India and Bangladesh.English environment.
The Customer Support Manager will be responsible for leading contact center members, reporting on KPIs, managing complaint handling, and organizing and planning business improvement measures.
As a Junior Administrative Assistant/Secretary, you will play a vital role in supporting our administrative functions and ensuring smooth operations within our organization. This position offers an exciting opportunity for individuals with strong organizational skills, attention to detail, and a passion for contributing to the business.
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