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誰もが知っている日系大手流通会社でカスタマーサポートユニットの管理業務を行っていただきます。カスタマーセンターのサービス、クオリティ向上を図るのに加え、他部門や事業会社と連携し問合せ削減に向けてノンボイス化の促進にも取り組んでいただく、非常にイノベーティブでやりがいのあるポジションです。
The Customer Service Coordinator is responsible for overseeing all aspects of repair-related maintenance and for being the primary point of contact for all customer inquiries via phone, email, and after-sales support.
We're seeking a proactive Customer Service Manager to lead our support center operations, focusing on enhancing customer satisfaction and driving expansion into the Chinese market. The role involves managing workflow improvements, overseeing staff training, and ensuring high-quality service, requiring native-level proficiency in Japanese and Mandarin/Cantonese, along with at least one year of customer-facing experience.
As a Customer Service Representative, you will be the voice of our brand, responsible for delivering exceptional service to our valued customers.
コールセンターのオペレーターとしてホスピタリティ溢れるサービスと真心を込めた対応を通じて、最高品質の顧客サービスを提供していただきます。多くの人々の幸せな時間に立ち合い、仕事を通じて想い出をより美しくできる非常にやりがいのある仕事です。
クライアントアドバイザーチームの一員として、Eコマースプロジェクトを通じてブランドの売り上げに貢献
As the Client Service Center advisor, you will be an ambassador of the Brand, ensuring that every Client is treated according to the Maison standards. You will be responsible for answering all incoming contacts from clients via multiple platforms (phone, email & written media), and ensuring that you develop a loyal client base and maximize each sales opportunity while working toward goals set forth by the company.
As the After-Sales Specialist you will be supporting the Team's Manager with the establishment of a new After-Sales department, as well as be able to contribute individually by supporting customers post-purchase inquiries.
As a Client Service Advisor, you will be an integral part of our luxury retail team, responsible for delivering unparalleled customer service, upselling, and providing expert consultation to our esteemed clientele.
Enhance the brand image and the best customer service through brand events.
Drive strategic planning, execution, and budget achievement across the designated area, overseeing store managers and ensuring top-notch customer service in all stores.
As the Retail Excellence Manager, you will lead the execution of Retail Excellence Training, prioritising Customer Service and Store Management. Collaborate with the local Retail Team while adhering to HQ Retail Excellence guidelines, and ensure effective in-store coaching.
Join our prestigious luxury brand as a Virtual Client Service Representative, where you will play a key role in providing exceptional virtual client services to customers in rural areas or with time constraints. Collaborate with a dynamic team, conduct virtual consultations, and actively contribute to a collaborative environment, showcasing luxury items through Instagram live sessions.
ジョブアラートを設定するとCustomer Service 小売 最新の求人情報をいち早くお届けします
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