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You will be primarily responsible for internal help desk, call center support, executive support, and account (creation/authorization change) management, and will be working closely with the end users, thus increasing the level of customer support fullfilment. You will be part of a Team of around 20 people.
As a Quality Control Manager you will be responsible for distribution and repackaging of sealant and other aerospace related product, maintenance of quality management system. This position also works closely with teams of production and customer service.
* To get the department to provide service performance exceeding customers' expectations.* To drive service business to attain the department's booking/billing/profit plan.* To coach service technicians to improve skills and capability in approaching technical challenges and customer satisfaction.
The role will oversee the design and execution of talent acquisition strategies, including determining current staffing needs, developing strategies, leading employment branding initiatives, sourcing candidates, conducting recruitment processes, and assisting in employee retention and development.
The Customer Support Manager will be responsible for leading contact center members, reporting on KPIs, managing complaint handling, and organizing and planning business improvement measures.
社内ITサポートスペシャリストとして、社内ユーザー向けのL1サポート、トラブルシューティングを提供して頂きます。
高年収、グローバルITコンサルティング・ソリューション企業でのヘルプデスクポジションです。ITに関わるユーザーのトラブルの対応、ユーザーサポートを担当して頂きます。
We are partnered with our client, an industry leader in IT services, to find a qualified Service Desk QA join their expanding team. As the Service Desk QA, you will work closely with both the Service Desk team, users, and stakeholders to identify key deliverable, KPIs, and service quality to ensure the IT operations are at it's best. For those with a good background in IT Support looking to transition into the business side, this is the opportunity for you.
ジョブアラートを設定するとCustomer Service エンジニアリング カスタマーサービス 監督者・チームリーダー最新の求人情報をいち早くお届けします
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