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東京都内複数箇所に拠点を置く高級シェアオフィス企業にて、受付や事務手続き等「センターの顔」として多岐に渡る業務をこなしていただく非常にやりがいのあるポジションです。
企業と共に成長をしてくださる方を募集
食品メーカー向け香料を製造・販売する部署でデマンドプランナーと密に連携を取りながら受発注を行うポジションです。
取引先メーカーからの受注から請求書発行までの一連のカスタマーサービスを担っていただきます。定期的にサプライチェーンチームや海外工場との連携をしていただきながら納期に合わせて製品を納品まで行うポジションです。
日本国内・海外向けの駐在員のリロケーションサポートを行っていただきます。輸出・輸入に関するドキュメント、引っ越し業者との連携、駐在員の身の回りのサポートを行っていただきます。
納品先で製品に不具合が生じた場合、またメンテナンスが必要な場合にパーツの手配、また、修理要員の手配を行います。日々の新規受発注部署や修理受付を行うセンター、エンジニア派遣のサービスプロバイダーとの連携を多くとっていただきます。
This role will provide you the opportunity to use English more than 50% of your day. You will be in communication with customers and partners worldwide. You will be the lifeline support for Japanese customers who may be in danger, injured, or experience some type of difficult circumstance overseas. You will need to be the English/Japanese communication point on behalf of these customers, arranging their travel and expatriation.
We're seeking a bilingual Customer Project Manager to support the implementation and utilization of our Container Shipping Platform, guiding clients through the pilot phase to full deployment.
As the After-Sales Specialist you will be supporting the Team's Manager with the establishment of a new After-Sales department, as well as be able to contribute individually by supporting customers post-purchase inquiries.
Procurement Manager's role is to align affiliate procurement goals with global strategies, lead the procurement team of 2-3 people in achieving these goals, and act as the main point of contact for senior internal stakeholders.Procurement manager will develop strategies to optimise local procurement, manage supplier relationships, and ensure effective cooperation within the organisation and with global procurement functions.
This position will be the first point of contact supporting potential and existing clients in their day-to-day trading activities. This position will become familiar with the company's processes, products, and sales techniques per region. This is an integral position that will play a key role in the company's client acquisition and retention strategy.
We are seeking a dynamic and experienced individual to join our team as a Refund Counter Manager for our Tax-free shopping center located in Tokyo23. As the Refund Counter Manager, you will play a crucial role in the day-to-day operations of the Refund Counter, overseeing key departments such as sales, IT, HR, and Finance.
As the Repair Service Center Staff, you will be handling the operations of the BPO call center (B2C) that is in charge of taking customers inquiries related to the warranty of the purchased products.
We are seeking an experienced and dynamic Service Delivery Manager to lead our Customer Service (CS) operations in Japan. As part of the APAC Service Team, you will oversee a team of approximately 100 in-house employees based in Tokyo, Japan. This critical role is responsible for ensuring the highest level of service delivery to our Japanese-speaking customers across all Lines of Business within the company.
The Catering & Event Manager is a pivotal role within our esteemed global technology company, responsible for crafting and executing strategies, managing finances, and fostering a culture of excellence in our in-house Catering Operation. This role demands a keen focus on exceptional service delivery, business strategy formulation, sales forecasting, budgeting, and overall operational oversight.
In this role you will be mandated to drive process improvements in customer service operations, providing oversight and direction for process optimization of order management. You will also be handling the inquiry management and communication with internal /external customers including outsourced day-to-day operations of the Japan business.
The Customer Support Manager will be responsible for leading contact center members, reporting on KPIs, managing complaint handling, and organizing and planning business improvement measures.
The Customer Service Coordinator is responsible for overseeing all aspects of repair-related maintenance and for being the primary point of contact for all customer inquiries via phone, email, and after-sales support.
As a Sales Support Expert, you will handle the process from the inquiry stage to the after-sales service.
The roles involves the coordination and execution of disposal of onfidential information and sensitive documents and materials directly at the clients location, in order to comply with privacy regulations.
カスタマーサービスチームにて、顧客からのお問合せ対応、受発注入力、請求書対応等カスタマーサービス補佐の教務です。
購買方針として既存購買プロセスの見直しを掲げており、サプライヤーマネジメントを推進し、強いプロキュアメントチーム構築・ドラスティクなコストダウンに取り組んでいます。
This role will focus around outbound communication with clients, inputting orders through SAP and some internal communication between the sales team as well as the Balluff offices in HK and Singapore. English communication can mainly be handled through e-mail. This team uses an outsourced company to handle all incoming calls, so there is little phone activity you would need to do in this role.
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