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ソフトウェアおよびERPプロジェクトの実装とデリバリーを管理し、プロジェクトチームをリードしてプロジェクトを成功裏に完了させる役割を果たします。また、クライアントとの関係を維持し、プロジェクトのスコープ、予算、タイムラインに従って業務を遂行します。
ITサービスの日々の運用を管理し、SLAに基づいて優れたサービスを提供することを主な責任とします。また、エンドユーザーサービス、ヘルプデスクの運用、デジタルワークプレイスのイニシアティブ/プロジェクトの管理を行います。
We are partnered with our client, an industry leader in IT services, to find a qualified Service Delivery Manager join their growing business. In this role you will be the window between the customer and the business understanding their challenges and delivering the innovative solutions.
As a senior service delivery manager, you will be managing the delivery of IT services to our clients, ensuring that service level agreements are met, managing client relationships, and leading a team of service delivery professionals.
Leading payment solution global company is looking for a bilingual Service Delivery Manager to contribute to service delivery and implementation of the company's Added-Value Payment Services (multi-currencies solution) for hotel clients.
You will be in charge of overseeing the product performance and optimize strategies based on the company goals. You will play a big part in the company's growth by finding ways to provide the best customer experience.
This role involves managing digital workplace services, ensuring their reliability, efficiency, and quality, coordinating with stakeholders, monitoring KPIs, and implementing best practices, while also ensuring business goals and technical specifications align with internal and external stakeholders.
As the After-Sales Specialist you will be supporting the Team's Manager with the establishment of a new After-Sales department, as well as be able to contribute individually by supporting customers post-purchase inquiries.
As the market leader, you will spearhead the business at the forefront, overseeing all general management activities, particularly focusing on the commercial aspect. Providing updates to headquarters from overseas.
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