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Seeking a detail-oriented HR Operations Specialist to join the team. The HR Operations Specialist will play a key role in managing and executing HR processes and initiatives, ensuring efficiency and compliance across all HR operations.
東京都内複数箇所に拠点を置く高級シェアオフィス企業にて、受付や事務手続き等「センターの顔」として多岐に渡る業務をこなしていただく非常にやりがいのあるポジションです。
HR matters relating to personnel management and social welfare to ensure the personnel targets
Data analysis / management of personnel database and populate various reports.
* Strategically lead and fully execute key HR Initiatives to support the business* Influence decision-making with leaders and key business partners
You will manage the overall aspects of human resources to support to growth and success of our office in Shinagawa, Japan (around 22 employees)
As an HR Planning Officer, you will work towards ensuring a proper implementation of company policies, strategies, objectives, recruitment, performance management, training & development, talent management, and especially to create and maintain a good and valuable relationship with labor union as a secretariat of labor management.
Lead the C&B team consisting of four members. Responsible for ensuring fair and accurate compensation, including regular salaries, bonuses, stock options, pensions, and any additional types of employee benefits.
食品メーカー向け香料を製造・販売する部署でデマンドプランナーと密に連携を取りながら受発注を行うポジションです。
取引先メーカーからの受注から請求書発行までの一連のカスタマーサービスを担っていただきます。定期的にサプライチェーンチームや海外工場との連携をしていただきながら納期に合わせて製品を納品まで行うポジションです。
日本国内・海外向けの駐在員のリロケーションサポートを行っていただきます。輸出・輸入に関するドキュメント、引っ越し業者との連携、駐在員の身の回りのサポートを行っていただきます。
納品先で製品に不具合が生じた場合、またメンテナンスが必要な場合にパーツの手配、また、修理要員の手配を行います。日々の新規受発注部署や修理受付を行うセンター、エンジニア派遣のサービスプロバイダーとの連携を多くとっていただきます。
We're seeking a bilingual Customer Project Manager to support the implementation and utilization of our Container Shipping Platform, guiding clients through the pilot phase to full deployment.
As the After-Sales Specialist you will be supporting the Team's Manager with the establishment of a new After-Sales department, as well as be able to contribute individually by supporting customers post-purchase inquiries.
This position will be the first point of contact supporting potential and existing clients in their day-to-day trading activities. This position will become familiar with the company's processes, products, and sales techniques per region. This is an integral position that will play a key role in the company's client acquisition and retention strategy.
As the Repair Service Center Staff, you will be handling the operations of the BPO call center (B2C) that is in charge of taking customers inquiries related to the warranty of the purchased products.
We are seeking a dynamic and experienced individual to join our team as a Refund Counter Manager for our Tax-free shopping center located in Tokyo23. As the Refund Counter Manager, you will play a crucial role in the day-to-day operations of the Refund Counter, overseeing key departments such as sales, IT, HR, and Finance.
The Catering & Event Manager is a pivotal role within our esteemed global technology company, responsible for crafting and executing strategies, managing finances, and fostering a culture of excellence in our in-house Catering Operation. This role demands a keen focus on exceptional service delivery, business strategy formulation, sales forecasting, budgeting, and overall operational oversight.
In this role you will be mandated to drive process improvements in customer service operations, providing oversight and direction for process optimization of order management. You will also be handling the inquiry management and communication with internal /external customers including outsourced day-to-day operations of the Japan business.
This role will focus on the recruitment, career development, and the creation of a fulfilling workplace environment for retail employees to maximize their engagement and performance. This person will engage closely with business partners to lead the appropriate implementation of various HR systems.
The Customer Support Manager will be responsible for leading contact center members, reporting on KPIs, managing complaint handling, and organizing and planning business improvement measures.
The Customer Service Coordinator is responsible for overseeing all aspects of repair-related maintenance and for being the primary point of contact for all customer inquiries via phone, email, and after-sales support.
As a Sales Support Expert, you will handle the process from the inquiry stage to the after-sales service.
We are seeking an experienced and dynamic Service Delivery Manager to lead our Customer Service (CS) operations in Japan. As part of the APAC Service Team, you will oversee a team of approximately 100 in-house employees based in Tokyo, Japan. This critical role is responsible for ensuring the highest level of service delivery to our Japanese-speaking customers across all Lines of Business within the company.
As the Head of HR for Japan you will play a critical role in ensuring the smooth operation of the HR department while actively engaging with the team and driving key HR initiatives. You will be a key figure in understanding and responding to the HR needs employees, aligning HR strategy with the company's objectives, and fostering a positive work culture.
As the L&D specialist in the company, you will be engaging and consulting with the leaders of the business units you will in charge of for all of their learning and development needs.
The roles involves the coordination and execution of disposal of onfidential information and sensitive documents and materials directly at the clients location, in order to comply with privacy regulations.
Build strategies and develop pathways to enhance career development of store staff and implement training initiatives. Reporting to a supportive and experienced HR Manager, this role will also support labor and personnel management as well as general HR responsibilities.
The HR Senior Manager will collaborate with the Senior Leadership Team to support the company's field and back-office operations in various areas of HR and general affairs, including recruitment, evaluation, compensation, benefits, and labor affairs. This person will be the primary point of contact for group employees, they will work proactively with department managers, retail managers, store managers, and HR counterparts to address workplace challenges.
カスタマーサービスチームにて、顧客からのお問合せ対応、受発注入力、請求書対応等カスタマーサービス補佐の教務です。
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