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We are seeking a dynamic and proactive Sales Support Specialist to join our team in Tokyo, Japan. The Sales Support Specialist will play a crucial role in providing administrative and operational support to our sales team, ensuring the smooth execution of sales activities and fostering strong relationships with customers.
As the After-Sales Specialist you will be supporting the Team's Manager with the establishment of a new After-Sales department, as well as be able to contribute individually by supporting customers post-purchase inquiries.
As a Sales Support Expert, you will handle the process from the inquiry stage to the after-sales service.
Process day-to-day sales orders from customers in the ERP system (Navision) by ensuring accuracy of allorders obtained via fax, e-mail and phone.
This role will focus around outbound communication with clients, inputting orders through SAP and some internal communication between the sales team as well as the Balluff offices in HK and Singapore. English communication can mainly be handled through e-mail. This team uses an outsourced company to handle all incoming calls, so there is little phone activity you would need to do in this role.
In this role you will be performing administrative work (Order to Cash) and responding to inquiries from customers, and other related parties.You will also work closely and effectively with clients/customers to improve their processes and systems to improve customer experience.Your goal is to contribute to improving customer experience and maximizing business results.
As a Client Service Advisor, you will be an integral part of our luxury retail team, responsible for delivering unparalleled customer service, upselling, and providing expert consultation to our esteemed clientele.
In this role you will work in a small team to help process orders through SAP, coordinate with customers and sales staff to ensure that orders proceed smoothly (order status, payment, delivery, etc.). Among many other various tasks, your goal will be to collaborate smoothly and effectively with other various teams internally and to support customers.
This position will be the first point of contact supporting potential and existing clients in their day-to-day trading activities. This position will become familiar with the company's processes, products, and sales techniques per region. This is an integral position that will play a key role in the company's client acquisition and retention strategy.
The Customer Service Coordinator is responsible for overseeing all aspects of repair-related maintenance and for being the primary point of contact for all customer inquiries via phone, email, and after-sales support.
The Catering & Event Manager is a pivotal role within our esteemed global technology company, responsible for crafting and executing strategies, managing finances, and fostering a culture of excellence in our in-house Catering Operation. This role demands a keen focus on exceptional service delivery, business strategy formulation, sales forecasting, budgeting, and overall operational oversight.
We are seeking a dynamic and experienced individual to join our team as a Refund Counter Manager for our Tax-free shopping center located in Tokyo23. As the Refund Counter Manager, you will play a crucial role in the day-to-day operations of the Refund Counter, overseeing key departments such as sales, IT, HR, and Finance.
As the Client Advisor, you will ensure that you develop a loyal client base and maximize each sales opportunity by providing professional customer support and advice on the overall product lines. You will be responsible for answering all incoming contacts from customers via phone, emails and chats.
As the Head of the Customer Care Call Center you will have the responsibility to improve the overall operations of the call center, increase the business potential of the Brand's stores and the potential of the sales staff who interact with clients, thus contributing directly to the growth of the business.
As the Client Service Center advisor, you will be an ambassador of the Brand, ensuring that every Client is treated according to the Maison standards. You will be responsible for answering all incoming contacts from clients via multiple platforms (phone, email & written media), and ensuring that you develop a loyal client base and maximize each sales opportunity while working toward goals set forth by the company.
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