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You will be in charge of overseeing the product performance and optimize strategies based on the company goals. You will play a big part in the company's growth by finding ways to provide the best customer experience.
This role involves managing digital workplace services, ensuring their reliability, efficiency, and quality, coordinating with stakeholders, monitoring KPIs, and implementing best practices, while also ensuring business goals and technical specifications align with internal and external stakeholders.
As the After-Sales Specialist you will be supporting the Team's Manager with the establishment of a new After-Sales department, as well as be able to contribute individually by supporting customers post-purchase inquiries.
Join our global client organization as the Senior Manager or Associate Director of Biostatistics, where you'll leverage your statistical expertise to lead and support clinical trials in Japan. Utilize your fluency in Japanese and business-level English to collaborate with both local and overseas teams, contributing to the advancement of global clinical research.
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