Director of Operations will organize and oversee the daily operations. Will ensure that our business is well-coordinated and productive by managing procedures and coaching team.
- Work for a start-up company!
- Work for global company!
My client is looking for a professional Call Center Manager to help their growing team improve their Customer Satisfaction! This role will also look at the option of outsourcing a large portion of the inbound calls to a BPO.
- Process improvement, ability to improve the call center!
- Excellent competitive salary package
The operations manager will implement the right processes and practices across the organization. The specific duties include, formulating strategy, improving performance, procuring material and resources and securing compliance.
- Work for multinational company
- We offer relocation package
The Contact Center Manager will lead the planning of new services and business improvements, process design, implementation planning, pilot operation progress management, and deployment to the vendor center in cooperation with related departments and vendors.
- Work for a pioneer center in Yokohama!
- Exciting career opportunities
Operations Manager will be responsible for the management of a client inbound customer service, ensuring that the service provided achieves and exceeds contractual KPI goals.
- Relocation Package is offered
- Global company