As a primary point of contact for Enterprise Customers, you will be responsible for supporting your customers to ensure that any product issues are resolved in a timely manner. Either by assisting them to resolve the issues directly with your technical expertise and knowledge, or directing them to a higher level of support.
Market Leader In Data Warehousing and Data Intelligence
Excellent Long Term Career Potential
Hiring due to business expansion to deliver the highest quality customer service. You will have thorough OJT and opportunities to build careers in specific IT infra areas such as Network, Server, Database and Storage.
Global Work Environment with thorough OJT
Good work life balance in open and international environment
* Acts as a product technical and functional liaison between customer and internal services teams.
* Uses customer service, communication and problem-solving skills to solve inquiries from customers.
World leading Supply Chain Management software company
International and multicultural work environment
- 東京都派遣社員500万円 - 700万円外資系企業
This position is a member of the Tokyo IT team providing Desktop and Network support to the Japan office and remote support to the regional APAC offices, aiming to maintain a productive computing environment according to the needs of business units while keeping within corporate direction and standards. This is both a technical and a customer service role.
Competitive Salary(Up to 7M per year)
Global environment, relate into financial field
- 東京23区正社員500万円 - 800万円外資系企業
While providing the highest level of customer service, the Service Desk Engineer will resolve or escalate Incidents through the Service Management system. The Service Desk Engineer will be responsible to use the Knowledge Base Management tool along with their expertise to resolve tier 2 requests in a timely fashion.
Multinational work environment
One of the leading software license consulting companies
- 東京23区正社員700万円 - 900万円外資系企業
Technical Support Engineers will serve the enterprise customers and partners. The role serves as escalation point for our Enterprise class customers and partners within Support & Technical Services. Your Linux support skills will be fully utilized and tested within this role.
Remote work opportunity
Excellent Open Source Company and Community