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As the Client Advisor, you will ensure that you develop a loyal client base and maximize each sales opportunity by providing professional customer support and advice on the overall product lines. You will be responsible for answering all incoming contacts from customers via phone, emails and chats.
The CRM Coordinator will be in charge of analyzing customer data, understanding customer behaviors, and take actions that lead to improved business performance in the short and long term by coordinating and communicating with store teams and internal stakeholders.
As the Head of the Customer Care Call Center you will have the responsibility to improve the overall operations of the call center, increase the business potential of the Brand's stores and the potential of the sales staff who interact with clients, thus contributing directly to the growth of the business.
As Logistics Manager, you will lead strategic initiatives in supply chain management, ensuring efficient delivery and operational excellence. You will have the opportunity to implement innovative digital solutions and drive significant improvements in distribution and customer service.
You will be in charge of overseeing the product performance and optimize strategies based on the company goals. You will play a big part in the company's growth by finding ways to provide the best customer experience.
This role involves managing digital workplace services, ensuring their reliability, efficiency, and quality, coordinating with stakeholders, monitoring KPIs, and implementing best practices, while also ensuring business goals and technical specifications align with internal and external stakeholders.
As the After-Sales Specialist you will be supporting the Team's Manager with the establishment of a new After-Sales department, as well as be able to contribute individually by supporting customers post-purchase inquiries.
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