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Pre sales activity for their latest EPM software and solutions
People management for their post sales, technical support delivery team
This role will focus around outbound communication with clients, inputting orders through SAP and some internal communication between the sales team as well as the Balluff offices in HK and Singapore. English communication can mainly be handled through e-mail. This team uses an outsourced company to handle all incoming calls, so there is little phone activity you would need to do in this role.
As a Sales Support Expert, you will handle the process from the inquiry stage to the after-sales service.
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