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In this role you will be mandated to drive process improvements in customer service operations, providing oversight and direction for process optimization of order management. You will also be handling the inquiry management and communication with internal /external customers including outsourced day-to-day operations of the Japan business.
In this role you will be performing administrative work (Order to Cash) and responding to inquiries from customers, and other related parties.You will also work closely and effectively with clients/customers to improve their processes and systems to improve customer experience.Your goal is to contribute to improving customer experience and maximizing business results.
外資トップ医薬品メーカーでカスタマーサービスをリードし、お客様の受注に対応していただきます。世界中のネットワークを活用し、革新的な技術を進歩させていく非常にやりがいのあるポジションです。
外資トップ医薬品メーカーで受発注部門のカスタマーサービスチームを統括していただきます。世界中のネットワークを活用し、革新的な技術を進歩させていく非常にやりがいのあるポジションです。
Process day-to-day sales orders from customers in the ERP system (Navision) by ensuring accuracy of allorders obtained via fax, e-mail and phone.
In this role you will work in a small team to help process orders through SAP, coordinate with customers and sales staff to ensure that orders proceed smoothly (order status, payment, delivery, etc.). Among many other various tasks, your goal will be to collaborate smoothly and effectively with other various teams internally and to support customers.
Our client is a large Technology Conglomerate business. They are looking for candidate who is with at least 5 years' experience in the Internet services/ software industry to join them.
Seeking a Project Manager to oversee the coordination of projects, provide support for programs, initiatives, and activities within the IT Infrastructure Department. Responsibilities include formulating projects and tasks that align with the organization's strategic objectives, as well as establishing and overseeing long-term goals. The role involves monitoring project operational plans and documenting meeting minutes and conclusions.
You will mainly work with global teams in India and Bangladesh.English environment.
The Customer Support Manager will be responsible for leading contact center members, reporting on KPIs, managing complaint handling, and organizing and planning business improvement measures.
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