• Tokyo 23 Wards
    Permanent
    ¥4,500,000 - ¥8,000,000
    Foreign Multinational

    You will be responsible to collaborate with customers (wholesale) to improve logistics (service / stock / order management).

    • You have experience in SAP and order management

    • You have ideally experience in FMCG

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  • Tokyo 23 Wards
    Permanent
    ¥4,000,000 - ¥5,500,000
    Foreign Multinational

    Be responsible for mostly import customer service.

    • Have daily communications with overseas offices

    • You have 2 years esperience in freigth forwarding industry

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  • Tokyo 23 Wards
    Permanent
    ¥6,000,000 - ¥7,500,000
    Foreign Multinational

    My client is looking for a Customer Service professional to accept ownership for effectively processing orders and responding to customer inquiries and complaints in a timely manner and delivering a world-class customer experience.

    • Be part of a small, growing team

    • Have focus and responsibility on future project management

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  • Tokyo 23 Wards
    Permanent
    ¥8,000,000 - ¥10,000,000
    Foreign Multinational

    My client is looking for an order management specialist to help manage a small team within a large consumer goods organization. This role will help further deepen and strengthen the relationships of new and exisiting clients, as well as help improve the current ordering process with the growth and implementation of a new ERP system.

    • Growth-driven Consumer Goods company

    • Flexible working schedule, excellent compensation package

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  • Tokyo 23 Wards
    Permanent
    ¥4,000,000 - ¥4,500,000
    Foreign Multinational

    You will be responsible for supporting the customer service team to ensure that each agent is providing the best service to players.

    • Be part of an international company that has 60% international people

    • Enter the gaming world

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  • Tokyo 23 Wards
    Permanent
    ¥5,500,000 - ¥6,000,000
    Foreign Multinational

    My client is looking for a Customer Service professional for supporting all order processing and client support. This role focuses heavily on joint replacement medical product.

    • Fast-track path to Team Leader

    • Excellent Salary and incentives package

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  • Tokyo 23 Wards
    Permanent
    ¥4,500,000 - ¥5,000,000
    Foreign Multinational

    My client is looking for an experienced Customer Service/Sales Assisant to join their growing team! Your focus will be to handle all the order processing, invoicing, as well as communication with their customers via email/telephone to solve all issues and answer queries.

    • Excellent salary and benefits package

    • Career growth opportunities internally

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  • Tokyo 23 Wards
    Permanent
    ¥7,000,000 - ¥8,200,000
    Foreign Multinational

    Be responsible of expanding the current CS team.

    • Be part of a growing team

    • Join a famous luxury brand

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  • Shinjuku
    Permanent
    ¥4,000,000 - ¥4,300,000
    Foreign Multinational

    Order Management Customer Service will manage and process sales orders and respond to customers inquiry for placing orders.

    • Work for multinational company!

    • Promising career progression

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  • Tokyo 23 Wards
    Permanent
    ¥4,000,000 - ¥5,000,000
    Foreign Multinational

    This position will focus on the support of Japanese members requiring emergency support while being located overseas, including repatriation.

    • English usage up to 50%

    • Excellent salary compensation

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  • Tokyo 23 Wards
    Permanent
    ¥8,000,000 - ¥10,000,000
    Foreign Multinational

    This role will be responsible for driving results and productivity of the Customer Service team through effective management and communication. You will be responsible for the Customer Service team in Japan office and will work closely with the Global Director of Customer Service and local Senior Manager of Customer Excellence on the strategy, KPIs and escalated issues.

    • Join a leading retail/IT company

    • Great work-life balance

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  • Tokyo 23 Wards
    Permanent
    ¥7,000,000 - ¥8,000,000
    Foreign Multinational

    Ensure the operation quality and efficiency in the customer service team. Lead and motivate the CS team. Ensure continuous improvement in customer service.

    • Be part of a world leader in the chemical market

    • Lead and manage the Japanese CS team

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  • Tokyo 23 Wards
    Permanent
    ¥5,000,000 - ¥8,000,000
    Foreign Multinational

    My client is looking for an experience customer service manager/supervisor to step in and support a small, but growing team of currently two members. The pervious customer service team was outsourced, but now will be shifting to have a customer service team directly in the office. This role will also help with a new CRM implementation project that will be happening later this year.

    • Excellent growth in Japan and Asia market

    • Be part of leading projects within Customer Service

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  • Tokyo 23 Wards
    Permanent
    ¥8,000,000 - ¥11,000,000
    Foreign Multinational

    Ensure that customer orders are fulfilled in-full and on-time, while also addressing all customer inquiries in a timely manner. Support operations for special customer requests, and maintain order management systems and master data.

    • Be part of a growing company

    • You will be responsible for several projects

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  • Customer Service Manager - Electronic Digital Projection Manufacturer [15M]
    Tokyo 23 Wards
    Permanent
    ¥10,000,000 - ¥15,000,000
    Foreign Multinational

    Build, steer and follow-up regional service activities in order to ensure internal and external SLA's. Maximize customer satisfaction by addressing customer's service requests.

    • Be responsible for a team of 10

    • International company

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  • Tokyo 23 Wards
    Temporary
    ¥300,000 - ¥350,000 per month
    Foreign Multinational

    コールセンター部門のオペレーション業務

    アウトバンドコールがメイン



    • 外資系企業なので英語を活かせます！

    • リモートワークです！

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  • Tokyo 23 Wards
    Permanent
    Japanese Corporate

    カスタマーサクセス担当として、顧客からの問い合わせ対応、SNSモニタリング、HP改修、エンジニアへのエスカレーション等様々な業務を担当していただき、サービスの質向上に貢献いただきます。

    • 問い合わせの対応、運用、分析を行い同社コンシェルジュデスクの事業立ち上げ、運営を行っていただきます。

    • ・少数精鋭、フラットな環境の中で幅広い業務を通じた成長機会、新規事業創出機会等を得られます。

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  • Tokyo 23 Wards
    Permanent
    ¥4,000,000 - ¥4,500,000
    Foreign Multinational

    Pre/post-sales customer service via telephone, email and company website live chat or live consultation with a professional manner

    • Be responsible for pre-sales and post-sales questions

    • You have 2 years call center experience

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  • Tokyo 23 Wards
    Permanent
    ¥4,000,000 - ¥4,500,000
    Foreign Multinational

    You will have the opportunity to work with a dynamic and international team. You will contribute to the rapid growth of a new fashion e-commerce website by taking care of customers inquiries.

    • Be part of a stable Customer service team

    • You have the opportunity to become QA / team leader in the future

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  • Tokyo 23 Wards
    Permanent
    ¥5,000,000 - ¥7,000,000
    Foreign Multinational

    Manages and directs the activities of customer service team and fulfills the duties of a customer service representative as required.

    • Be part of a world leader in sustainable solutions

    • Manage and direct the activities of Customer service team

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