Your role will be focused within the Automotive team, supervising the call center operators. You will handle the business operations including manual creation, training and onboarding, kpi management, call escalations. Your mission is to improve the function of this team in order to improve the performance.
- Opportunity to develop leadership ability
- Growth opportunity within the department
This position will focus on the support of Japanese members requiring emergency support while being located overseas, including repatriation.
- English usage up to 50%
- Excellent salary compensation
My client is looking for candidates with call center experience, who are keen to grow their career and skill within insurance. Your role with my client will focus on providing an informative customer experience, while continuously learning about new products and developing your market knowledge.
- Flex time
- Mon-Fri, no weekend work
You will be responsible for performing on site support of Desktop, Workstation, Laptop, End-node LAN/Voice and other technologies as required, also to provide a great customer-service experience.
- Global Company
- Challenging Position