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In this role you will be performing administrative work (Order to Cash) and responding to inquiries from customers, and other related parties.You will also work closely and effectively with clients/customers to improve their processes and systems to improve customer experience.Your goal is to contribute to improving customer experience and maximizing business results.
In this role you will be mandated to drive process improvements in customer service operations, providing oversight and direction for process optimization of order management. You will also be handling the inquiry management and communication with internal /external customers including outsourced day-to-day operations of the Japan business.
Process day-to-day sales orders from customers in the ERP system (Navision) by ensuring accuracy of allorders obtained via fax, e-mail and phone.
外資トップ医薬品メーカーでカスタマーサービスをリードし、お客様の受注に対応していただきます。世界中のネットワークを活用し、革新的な技術を進歩させていく非常にやりがいのあるポジションです。
外資トップ医薬品メーカーで受発注部門のカスタマーサービスチームを統括していただきます。世界中のネットワークを活用し、革新的な技術を進歩させていく非常にやりがいのあるポジションです。
In this role you will work in a small team to help process orders through SAP, coordinate with customers and sales staff to ensure that orders proceed smoothly (order status, payment, delivery, etc.). Among many other various tasks, your goal will be to collaborate smoothly and effectively with other various teams internally and to support customers.
You will oversee the Company's Diagnostic Solutions Global Service & Training (GST) function in Japan, ensuring high-quality service and support to customers on all Company's systems and instruments. This role involves leading and mentoring a team, managing day-to-day operations, and maintaining compliance with company standards and protocols.
このポジションでは、創造的な環境で働きながら、ビジネスの成長を牽引し、強力な顧客関係を構築する機会が提供されます。革新と協力を重視したこの役割は、プロフェッショナルの成長を促進し、活気あるクリエイティブコミュニティ内で競争力のある福利厚生を提供します。日本でのオンボーディングを経て、その後台湾へ移動します。
The Customer Service Coordinator is responsible for overseeing all aspects of repair-related maintenance and for being the primary point of contact for all customer inquiries via phone, email, and after-sales support.
As an Administrative Assistant you will be have an important role in operations. This position involves managing schedules, arranging travel , document preparations etc.
SAPをしようした受発注と、日々のオペレーションをスムーズに行うための社内外のコミュニケーション、SCMシステムの調整、マスターデータ関係などを行っていただく、将来マネージャー候補のポジションです。
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