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本社シンガポール、世界の主要都市53か所以上にオフィスをおく外資系OTA(オンライン旅行代理店)企業です。外資系企業では珍しく、社内でのキャリアアップや昇給がしやすいため、成長できるスピードが速いです。また、教育・トレーニング制度も整っているため、未経験の方でも安心して仕事を始めることができます。
The Customer Service Coordinator is responsible for overseeing all aspects of repair-related maintenance and for being the primary point of contact for all customer inquiries via phone, email, and after-sales support.
外資トップ医薬品メーカーでカスタマーサービスをリードし、お客様の受注に対応していただきます。世界中のネットワークを活用し、革新的な技術を進歩させていく非常にやりがいのあるポジションです。
クライアントサービスチームのリーダーとして、Eコマースプロジェクトを中心にクライアントと長期的な信頼関係を築いていただきます。大手ラグジュアリーブランドでチームリーダーとしてカスタマーサポートを支え、会社の中核を担うため、将来のキャリアの安定性や成長性が期待できるポジションです。
This position will be the first point of contact supporting potential and existing clients in their day-to-day trading activities. This position will become familiar with the company's processes, products, and sales techniques per region. This is an integral position that will play a key role in the company's client acquisition and retention strategy.
The Customer Support Specialist will be involved in escalating issues that require processing inquiries and replying to e-mails that the Customer Support Center department has difficulty answering. The position may also be required to perform clerical work such as inputting information, reviewing responses made by the customer support center, and providing feedback reports essential for improvement, when problems are found in customer service.
As the Client Advisor, you will ensure that you develop a loyal client base and maximize each sales opportunity by providing professional customer support and advice on the overall product lines. You will be responsible for answering all incoming contacts from customers via phone, emails and chats.
As the Customer Support Representative you will be reporting directly to the Chief Operating Officer and be responsible for all interactions between the company and their customers in Japan. The focus will be on establishing the customer support service for the market, creating local protocols and templates to support the launch of the new platform.
As the Customer Support Representative, you will respond to institutional clients inquiries/subscribers of the company's institutional software products. You will combine a thorough understanding of the products, investment knowledge, and a strong dedication to the clients to help maximize their returns on investments.
As the Client Service Center advisor, you will be an ambassador of the Brand, ensuring that every Client is treated according to the Maison standards. You will be responsible for answering all incoming contacts from clients via multiple platforms (phone, email & written media), and ensuring that you develop a loyal client base and maximize each sales opportunity while working toward goals set forth by the company.
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