本ポータルを使用する顧客、クライアント（ホテル）に対するカスタマーサービスを行っていただきます。

• お客様からのお問い合わせに電話・メール・チャットで対応(金融機関・企業がメイン)
• マネージャーへ正しくエスカレーションをレポート

SNS企業の広告主をメインに対応するBtoBのカスタマーサービス部門です。

• お客様からのお問い合わせへの対応(メール・電話・チャット)
• マネージャーへの正確なエスカレーション

• お客様からの問い合わせに日本語または英語で対応(電話・メール・チャット)
• 各KPI達成、チームリーダーやマネージャーへの正確な報告

• アウトバウンドコールセンターにおけるマネジメント業務
• オペレーター育成、エスカレーション対応

キャッシュレス決済のアプリ事業において、決済オペレーション、運営、お客様からの問い合わせにお答えいただきます。少数精鋭のチームで開発から運営まで行っているため、個々の裁量が大きくチャレンジング要素の大きいお仕事になります。全体の決済基盤を担いますので、事業に対するインパクトも大きいです。

海外のチームメンバーとともに、オーナー様からのお問い合わせに対応していただきます。マニュアルに従って回答する仕事ではなく、オーナー様の問い合わせ内容をしっかりと把握し、電話を切るまでに問題を完全に解決できるよう、知識、判断力、そしてコミュニケーション能力を使いこなすことが求められます

次世代の契約管理システム、レビューシステムのカスタマーサポートです。

Customer Support Specialist responsibilities include resolving customer queries, recommending solutions and guiding product users through features and functionalitiesfunctionalities.

Customer Service Supervisor will organizeorganize and direct the customer service team and will be responsible for assessing individual's work and give feedback to maximizemaximize performance.

We are looking for an experienced Customer Service Supervisor to provide excellent customer service and to promote this idea throughout the organization. The goal is to keep the department running in an efficient and profitable manner, to increase customer satisfaction, loyalty and retention and to meet their expectations.

I am supporting two roles at the moment with my client in their Monetization department. This department mainly focuses on all the ads and marketing tools their clients use with the social media platform. And your role will be to either provide support to those clients or to analyze the other teams within the company and how they can be monetized.

A customer service staff, will act as a liaison, provide services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.

This position will focus on the support of Japanese members requiring emergency support while being located overseas, including repatriation.

• Will be responsible in answering customers' inquiries/needs through inbound/outbound calls/chat support and email

Team Leader will manage our team and provide effective guidance. You will be responsible for supervising, managing and motivating team members daily.

My client is looking for global-minded professionals to join their team to provide customer support to travelers all across the world. Your focus will be to provide solutions to various travel/hotel related issues that may arise.

Workforce Specialist will manage the operational activities of the call center which includes forecasting, scheduling and ensuring staffing levels are sufficient to meet service and productivity goals

• Providing outstanding customer service to a broad range of clients, and ensure the fast and effective management of various client workflows and hardware/software issues.
  
• Enhance the Tech support service like installation, connection, hardware management and workflow support of terminal clients over the phone