レジャー・旅行・観光 jobs in Tokyo 23 Wards

飲食事業部の人事部マネージャーとして、人事全般の管理を担当します。

旅行者からのお問い合わせに対し、国内・海外のホテルや航空会社と連携を取り、お答えをする業務です。国外への問い合わせも多く英語の使用頻度が高い業務です。

eCommerce and Digital Marketing Manager will oversee the digital and online marketing strategies for a cluster of hotels, driving sales, increasing market share, and optimizing performance across digital channels. The role involves working closely with marketing teams to enhance the property's online presence, manage digital strategies, and improve customer engagement

You will have the unique responsibility of managing inquiries from Japanese-cChinese clients via email and phone calls, primarily within the B2B sector. While the majority of your interactions will be with Japanese-Chinese clients, you'll also have the opportunity to engage with foreign clients. This makes proficiency in English communication an essential requirement for this role.

As the B2B Hotel Team Leader, you will be responsible for managing and supporting a team of 7-15 members. Your primary role will be to oversee team performance, manage key performance indicators (KPIs), and act as the point of contact for escalations. This is an excellent opportunity for a motivated individual with strong leadership skills and a passion for the hospitality industry.

全国に免税店を展開するグローバル企業様にて人事企画ポジションのご案内です。<br><br>

You will guarantee exceptional support for members expressing dissatisfaction or providing a detractor score in our NPS survey. You will manage complaint handling, mentoring senior team members, Team Managers, and other relevant roles through quality assurance, coaching, and training programs.Your effectiveness will be assessed by decreasing personal escalations, minimizing refunds and compensations, and enhancing member retention following issue resolution.

The Team Manager will oversee 5-10 staff members, providing day-to-day management and coaching to drive performance and foster a positive work environment. Responsibilities include organizing shifts, conducting 1:1 coaching sessions, managing operations, and cultivating team morale and culture.

We are seeking a highly skilled and motivated Operations Manager to lead operational excellence for our Corporate Travel Company. The successful candidate will be responsible for overseeing travel service delivery operations for corporate clients, providing strong leadership to the team, and ensuring operational efficiency.