カスタマーサービス vacancies in Healthcare / Pharmaceutical

世界的に知名度の高い医療機器企業で、受注をはじめサプライチェーンの一連に携わっていただく受注サポート×カスタマーサービスのお仕事です。

医薬品の受発注をメインに3PLや社内関連部署と連携しサプライチェーン全体を担っていただきます。将来的に3名のマネージメントをしていただきます

Provides technical and medical information, and/or performs intake of adverse events/ product
complaints with quality customer service. Analyzes and researches inquiries and documents interactions according to organizational, client and regulatory guidelines. The information provided will be given to a level in parallel with the individual's expertise, experience and training.

Join a reputable global medical services company with a strong foundation and support system. Benefit from excellent training schemes and opportunities for professional development.

Are you ready to be the lifeline for travelers facing unexpected challenges abroad? As an Alarm Center Executive, you'll be at the heart of a dynamic team, providing critical assistance to individuals caught in emergencies-whether it's an accident, illness, natural disaster, or security crisis.

Coordinating Specialist for a medical company, mainly ensuring effective case management and optimal healthcare delivery.

Under the direction of the Customer Service Director and in cooperation with outsource company, adjust
work priorities and optimize personnel assignments according to daily order progress to ensure the
required order cut time of customer orders.

The Head of Customer Care Center will oversee all operations within the customer service department, ensuringefficient service delivery, customer satisfaction, and continuous improvement. This leader will be responsible formanaging a team of customer service representatives, developing strategies to enhance service levels, resolvingescalated customer issues, and implementing customer service best practices.

Customer Support Director to lead and transform our service operations, working closely with Field Service, Marketing, and Sales teams. This is a unique opportunity to make a meaningful impact by enhancing customer experience, optimizing workflows, and driving profitability in the service business.

As the National Sales Manager, you will lead the sales and customer service teams to drive revenue growth, optimize sales operations, and strengthen market penetration in Japan. You will play a key role in sales strategy development, team coaching, and direct engagement with key customers, distributors, and stakeholders.