Work from home Call center Quality Assurance [2.4M]
東京23区
正社員
230万円 - 240万円
- 応募
- 求人を送信
- 求人を保存
Bullet points
Work from home
Work for one of the biggest outsourcing companies in the world
企業情報
Our client is one of the biggest outsourcing companies in the world.
職務内容
- Monitor and evaluate calls based on client specific criteria
- Escalate and communicate detailed information about calls monitored to all clients and supervisors
- Answer operations questions concerning QA guidelines and policies
- Participate on calibration sessions with operations and training
- Analyze and feedback data related to quality and CSAT
理想の人材
- You have experience working in a contact center for minimum 1 year
- You have great excel skills
- You are analytical
- You have a native level of Japanese
条件・待遇
Work from home
Competitive salary