Training Manager - Hospitality
Tokyo 23 Wards
Permanent
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Bullet points
World renowned organization
Internal and external mobility opportunities
About Our Client
This organisation is world-renowned within the hospitality industry. With over 100,000 employees across 60 countries, what started over 60 years ago is now one of the largest, most decorated hospitality companies in the world.
Job Description
- Organise meetings with management before preparing course materials to ensure a detailed understanding of training subjects and processes
- Continually research methods and techniques in workplace training and remain up-to-date on developments within the industry and competitors
- Collect information from senior management and other departments regarding how well employees retain information and use the concepts learned in training courses
- Administer tests after the completion of training courses to determine the effectiveness of training strategies
- Create printed and instructional materials to be distributed during training
- Actively seek current training methods and best practices to facilitate training employees
- Conduct regular meetings with senior management to identify subjects be addressed or areas in need of additional instruction
- Create internal marketing materials to be distributed throughout the company to announce training programs and details
The Successful Applicant
- Experience analyzing company needs, lesson planning, development and implementation
- Extensive knowledge teaching theory for creating effective creating instructional materials
- Bachelor's degree in Education or Human Resources field is preferred
- Instructional experience in a group business setting
- Proficient in computing
- Strong understanding of business goals and standards for customer service
- Ability to communicate effectively with senior management and other departments
- Experience developing yearly training plans and materials for all departments throughout the company
- Ability to effectively organise and manage multiple training initiatives simultaneously
What's on Offer
- work life balance
- multiple perks
- competitive salary
- extensive benefits
- mobility internally and globally
- career growth path
- chance to develop career