Tour Leader Manager

Tokyo 23 Wards Permanent ¥4,500,000 - ¥7,000,000 per year Foreign Multinational
  • Well-known American Travel Company
  • Diverse Work Environment

About Our Client

Well-known American Travel Company

Job Description

- Oversee and coordinate all aspects of travel operations, including itinerary planning, reservations, transportation, and accommodations.

- Collaborate with tour operators, hotels, airlines, and local service providers to ensure the highest quality of services for our customers.

- Maintain strong relationships with vendors, negotiate contracts, and manage pricing and inventory.

- Develop innovative travel packages and itineraries to attract and engage customers.

- Stay up-to-date with industry trends and developments to enhance our travel offerings.

- Provide excellent customer service, addressing inquiries and resolving issues promptly and professionally.

- Lead a team of travel consultants, providing guidance and support to ensure operational excellence.

The Successful Applicant

- Native-level proficiency in Japanese or JLPT N1 certification.

- Fluent in English, both written and spoken.

- Proven experience in the travel industry, preferably in a managerial role.

- Strong organizational and multitasking skills, with an eye for detail.

- Excellent communication and interpersonal skills.

- Proficiency in travel management systems and software.

- Ability to work under pressure and meet deadlines.

What's on Offer

  • Working hours: Normal working hours are 09:30 AM to 06:00 PM Monday through Friday.
  • Day off : 2 days (Saturday & Sunday)
  • Social & Health Insurance: per local law and government requirement.
  • Vacation & Sick Leave: 15 days/year and progressive base on year of service, per law and company guideline.
  • Public Holiday: per company guideline.
  • Travelling Expense: The actual payment provided on business trips required, per company policy and guideline.
Michelle Rosette
Quote job ref
Phone number
+813 6832 8698

Job summary

Customer Service
Call Center Manager / Director
What is your area of specialisation?
Leisure, Travel & Tourism
Tokyo 23 Wards
Job Type
Consultant name
Michelle Rosette
Consultant phone
+813 6832 8698
Job Reference
Company Type
Foreign Multinational

Diversity & Inclusion at Michael Page

We don't just accept difference - we celebrate it. We encourage applicants from all backgrounds to apply for this role and are committed to building inclusive, diverse workplaces where everyone can thrive. If you require any support or reasonable adjustments during the recruitment process, please let us know.