Tokyo - Senior Operations Manager - Global Logistics Company

Tokyo 23 Wards Permanent ¥8,000,000 - ¥13,000,000 Foreign Multinational
  • Logistics company that has strong relationships with major healthcare companies
  • Senior level operations role with report line to Country Manager

About Our Client

  • Our client is a global logistics company that provides warehousing and freight forwarding services. The company mainly services the healthcare industry, handling transport and storage of pharmaceutical products and medical devices. The company has nearly 100 employees across their Tokyo and Osaka locations.

Job Description

  • Oversee logistics operational processes such as importing, exporting, domestic transport, and storage while ensuring that efficiency within processes is maximized
  • Ensure that service to clients is maintained at highest quality level by overseeing KPIs of customer service operators and providing operational support to client-facing departments
  • Manage departmental budgets and look for ways to reduce operational costs while maintaining or increasing efficiency
  • Lead system enhancement projects such as implementation and maintenance of operating systems
  • Ensure operational processes are following company global compliance standards

The Successful Applicant

  • Minimum 10 years of logistics operations experience
  • Experience from logistics company (freight forwarding or contract logistics) preferred
  • People management experience required
  • Fluent Japanese language skills with business level English skills
  • Familiarity with healthcare industry or logistics for healthcare products preferred

What's on Offer

  • Opportunity to manage operations and customer service functions
  • Report line directly to Country Manager
  • Opportunity to manage large team of over 20 people
  • Competitive salary package and benefits
  • Opportunity to service leading healthcare companies
Fabiel Jean-Philippe
Quote job ref
Phone number
+813 6832 8959

Job summary

Procurement & Supply Chain
What is your area of specialisation?
Transport & Distribution
Tokyo 23 Wards
Job Type
Consultant name
Fabiel Jean-Philippe
Consultant phone
+813 6832 8959
Job Reference
Company Type
Foreign Multinational