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Technical support

Tokyo 23 Wards 日系企業 ¥4,000,000 - ¥5,000,000 per year Japanese Corporate View Job Description
Our client, a global leader in e-commerce and digital services, is looking for dedicated technical support professionals to provide not only for technical support of application product but also good collaboration skill.
  • Use the skills of Application tool support
  • Hybrid job and Dynamic job at top multicultural company

About Our Client

Our client is global technology company, known for its e-commerce platform, online banking, digital content, and telecommunications services.They operates in multiple countries, so understanding cultural differences and multilingual support might be beneficial.

Job Description

  • Skilled in creating clear and comprehensive training materials and user manuals.
  • Experienced as a trainer for IT products and services, empowering users with knowledge.
  • Proficient in providing Tier 1 technical support for IT products and services, ensuring smooth user experiences.
  • Basic knowledge of web development using HTML and JavaScript.
  • Hands-on experience with tools like Google Analytics and Adobe Analytics to perform web analysis.



The Successful Applicant

  • Experienced in analyzing and validating site/app performance using Adobe Analytics or Google Analytics.
  • Skilled in assessing website performance through log analysis using SQL queries.
  • Good communication skill in Japanese and English.

What's on Offer

  • A dynamic, energetic working environment with good work/life balance
  • Open culture and job rotation available to enable internal career development
  • Competitive salary and benefits package
  • Opportunity for growth and advancement within the company
  • Collaborative and supportive team environment
Contact
Ayaka Iwaki
Quote job ref
JN-012025-6632759
Phone number
+81 3 6832 8658

Job summary

Function
IT
Specialisation
Helpdesk / Desktop Support
Specialisation
Technology & Telecoms
Location
Tokyo 23 Wards
Job Type
Temporary
Consultant name
Ayaka Iwaki
Consultant phone
+81 3 6832 8658
Job Reference
JN-012025-6632759
Company Type
Japanese Corporate

Diversity & Inclusion at Michael Page

We don't just accept difference - we celebrate it. We encourage applicants from all backgrounds to apply for this role and are committed to building inclusive, diverse workplaces where everyone can thrive. If you require any support or reasonable adjustments during the recruitment process, please let us know.