Technical Support at Global Load Balancer Vendor

Tokyo Permanent ¥7,000,000 Foreign Multinational
  • Global Load Balancer Vendor
  • International Working Environment | English Use | Competitive Salary Package

About Our Client

Our client is a leader in load balancer and provides leading Secure Application Services. Our client's solutions protect and optimize application performance in a world of many clouds. Our client is undiscovered global jewel of the Silicon Valley and currently growing and expanding operations in Japan.

Job Description

  • Troubleshoot, resolve and document customer reported network issues via phone and/or e-mail.
  • Provide configuration recommendation and assistance in customer service deployment.
  • Recreate reported issues in lab with customer's configuration and topology.
  • Work with sustaining engineering teams to investigate and resolve software and hardware defects.
  • Perform patch qualification related tasks.

The Successful Applicant

  • 4+ years of working experience in the data networking industry.
  • BS/MS in a computer related field or equivalent work experience.
  • Any of the advanced networking certifications is preferred (CCIE, CCNP, JNCIE, or JNCIP).
  • Extensive knowledge and experience troubleshooting Layer-2/3 protocols for example, VLANs, VRRP, OSPF, BGP, ISIS, IPv4/6, ARP, RIP, NAT, and Layer-4 protocols (TCP, UDP)
  • Thorough understanding of application protocols, HTTP, SSL, FTP, SMTP, RTSP, SIP, Diameter, and DNS.

What's on Offer

- Permanent employee.

- Regular working schedule: Monday to Friday, 9am to 5:00pm (1 hour lunch break) - overtime upon discretionary scheme.

- Holidays: Saturday, Sunday and National Holidays.

- Benefits: Social Insurance, transportation.

Ryeonbeen Kang
Quote job ref
Phone number
+813 6627 6053

Job summary

Job Type
Consultant name
Ryeonbeen Kang
Consultant phone
+813 6627 6053
Job Reference
Company Type