Technical Project Manager - AI / GenAI

東京23区 派遣社員 外資系企業 在宅可・ハイブリッド勤務可 求人詳細を見る
Drive end-to-end delivery of AI-powered contact center solutions, managing planning, alignment, and execution across business and engineering teams. This role focuses on leading complex software initiatives built on LLM technologies, ensuring clear decisions, smooth delivery, and high-quality releases.
  • Build and scale an enterprise GenAI platform for customer service.
  • High-impact, bilingual delivery leadership.

企業情報

A large, technology-driven enterprise operating at significant scale, currently transforming its customer service capabilities using advanced AI and large language models. The team works cross-functionally across engineering, product, data, and business stakeholders to modernize legacy systems and deliver AI-powered customer engagement solutions used across multiple business units.

職務内容

  • Lead end-to-end delivery of AI-powered customer service platforms across multiple teams and stakeholders.
  • Own project planning, timelines, dependencies, risks, and decision-making throughout the delivery lifecycle.
  • Drive alignment and consensus between business and engineering without dictating technical solutions.
  • Manage scope, quality, testing, and release readiness for complex software initiatives.
  • Facilitate clear communication, unblock issues, and ensure smooth handover from release to operations.

理想の人材

  • Business-level Japanese and business-level English for stakeholder communication and documentation.
  • 5+ years of experience in technical project management delivering complex software initiatives.
  • Strong hands-on use of Jira and Confluence for planning, tracking, and team alignment.
  • Solid technical literacy, with the ability to understand architecture, trade-offs, and AI/LLM-based systems without owning design.
  • Proven ability to drive consensus, manage risks, and lead Agile delivery across business and engineering teams.

条件・待遇

  • Lead impactful, enterprise-scale AI initiatives.
  • Work in a bilingual, cross-functional environment.
  • Competitive compensation aligned to role impact.
コンタクト
Riko Ichio
求人番号
JN-052026-7017155
電話
+81 3 6627 6091

求人情報

分野
IT
職種
プロジェクトマネジメント
業界
IT・通信
勤務地
東京23区
雇用形態
派遣社員
担当コンサルタント
Riko Ichio
担当コンサルタントの電話番号
+81 3 6627 6091
求人番号
JN-052026-7017155
企業タイプ
外資系企業
勤務形態
在宅可・ハイブリッド勤務可

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