Technical Customer Support - Top IT Company

東京都 外資系企業 700万円 - 1400万円 外資系企業
  • International Environment with Competitive Compensation
  • Rapidly Growing Company

企業情報

The client works in many industries around the world. They empower the front line of business in manufacturing, healthcare, retail/ecommerce, transportation, public sector, logistics, and other industries to help them achieve an edge. They have 10,000 plus partners in over 100 countries and have over 120 offices in over 50 countries.

職務内容

  • Provide Level 2 technical suport timely and accurate post-sales assistance through email and phone
  • Help Level 1 support representatives and give second level support
  • Collaborate with sales engineer, product engineering, product mangement team, and account sales team to resolve customer issues

理想の人材

Be knowledgeable in any of the three areas

  • Enterprise Printer Technologies Enterprise Thermal and Direct Thermal printer knowledge
  • Mobile Computing technologies: IOS, Windows 10, Operating System, mobile devices, mobile device configuration, Bluetooth, WIFI, GPS technologies
  • Barcode/RFID Scanning Technologies: RS-232, keyboard Wedge, Wand Emulation, 1D/2D Laser and imaging



Speaking and writing skills in English and Japanese

条件・待遇

  • Competitive Compensation
  • Large Global Brand
  • International Environment
コンタクト
Kento Yamada
求人番号
4215997
電話
+813 6832 8631

求人情報

分野
業界
勤務地
雇用形態
担当コンサルタント
Kento Yamada
担当コンサルタントの電話番号
+813 6832 8631
求人番号
4215997
企業タイプ