求人を保存 検索に戻る 職務内容 求人情報 類似した求人Hybrid Work EnvironmentPromising career progression企業情報Global Concierge Company.職務内容Responsibilities:Provide day-to-day team management, ensuring organization for shifts, planning allocation, and homepage management.Conduct 1:1 support and coaching sessions, focusing on performance and development, with regular appraisals and ad-hoc catch-ups.Manage other areas of operations including Quality Assurance (QA) and complaints handling.Oversee team attendance, return to work meetings, overtime planning, and sign-off.Support and drive career development plans for each employee.Conduct business analysis using tools like Tableau to identify root causes and plan solutions.Cultivate team morale and culture through praise, support, recognition, and encouragement.理想の人材Minimum 1 year people management experience in any customer facing role.Experience in KPI manaement, coaching and/or trainingNative level in Japanese and Fluent in EnglishAmenable to work in Shiftwork including weekends.条件・待遇Benefits:Hybrid work environment upon passing probationInternational work environment.Work from anywhere in the world: Up to 2 months, with a maximum of 4 weeks per occasion, can be taken twice a year.Paid holidays: 10 days per year.Fifth-year milestone: 1 month holiday.Work from home allowance: Additional 9,000 JPY monthly.コンタクトMichelle Rosette求人番号JN-042024-6389630電話+813 6832 8698求人情報分野カスタマーサービス職種旅行代理店業界レジャー・旅行・観光勤務地東京23区雇用形態正社員担当コンサルタントMichelle Rosette担当コンサルタントの電話番号+813 6832 8698求人番号JN-042024-6389630企業タイプ外資系企業