Sr. Customer Success Manager - IoT/Automation

Chiyoda Permanent ¥10,000,000 - ¥11,000,000 Foreign Multinational
  • Work for a fast growing company!
  • Nasdaq listed company!

About Our Client

Our client is Multinational American Technology Company

Job Description

  • Development of support system to be required for new products and business forms.
  • Digital transformation of call and repair centers such as process improvement, computerization and IT Conversion
  • Pricing for service offerings
  • Department budget planning and management

The Successful Applicant

  • Expereince in planning and implementing strategic service offerings to improve the customer expereince from the customers' perspective
  • Over 5 years of management work experience in call center, repair center management or project management
  • work experience across multiple departments or projects execution experience
  • Native level Japanese Ability and English speaking ability to facilitate communication with the head office and overseas factories

What's on Offer

  • work from home available
  • Work hours: 9L30AM-5:30PM, Full flex working hours
  • Cafeteria plan, 50,000JPY per year
  • Employee product discount up to 44%
  • 10 days Paid holidays
Michelle Rosette
Quote job ref
Phone number
+813 6832 8698

Job summary

Job Type
Consultant name
Michelle Rosette
Consultant phone
+813 6832 8698
Job Reference
Company Type